With an average trip under two hours it would be easy to argue that flyadeal’s passengers don’t really need internet on board. But CEO Steven Greenway likes to be creative, so maybe inflight WiFi could happen?
digital transformation
Shakeup in ancillaries, AI on tap for flyadeal
Flyadeal CEO Steven Greenway sees plenty of opportunities for his LCC to innovate, even with a very basic service offering. Removing all the ancillary sales options is part of that plan.
Southwest selects MOST for inflight retail revamp
Paying for drinks on Southwest Airlines became much easier in recent months, thanks to the deployment of more than 20,000 iPad mini 6 devices, loaded with MOST’s retail solution.
easyJet makes moves for pre-order capability
The next stage in easyJet’s inflight sales offering is readying for flight. The carrier has partnered with Omnevo to help develop the pre-order and pre-select offerings for its “Eat, Drink, Shop & Duty Free” retail expansion. The first bits are expected to go live later this year.
InteliSence aims to boost premium cabin service with seat monitoring, analysis
What if a flight attendant received an alert as your seat emerged from sleep mode, prompting a timely breakfast service? These can convert a good on-board experience to a great one. They’re also examples of what Collins Aerospace believes it can deliver with its InteliSence platform.
Lufthansa takes pre-flight safety logs digital with Ditto P2P database
Looking to digitize workflows among multiple cabin crew, but lacking a reliable internet connection? Faced with a similar challenge, Lufthansa turned to Ditto, a peer-to-peer database company, to digitize paper processes via a new Crew App.
Airlines see a renewed digital transformation push from IATA
IATA boss Willie Walsh called out digital transformation as a key focus for airlines as they seek to reduce staffing pressures which are limiting their ability to restore capacity against strong travel demand.
Apple adds TSA-compliant ID capability to iOS Wallet
It was nearly a decade ago that Apple launched Passbook as part of iOS 6. That opened the door to a mobile phone storing digital boarding passes, loyalty program cards, and more. Now the company wants to take an even deeper role in the travel experience: Apple wants the iPhone to be your ID as part of iOS 15.
AirAsia, Vision-Box boost biometric boarding
AirAsia is pushing hard into biometrics, dramatically expanding its FACES contactless facial recognition system in partnership with Vision-Box.
Panasonic Avionics’ Welcome Aboard Collection offers improved cabin safety designs
Passengers and airlines alike have different priorities these days. With those new needs in mind Panasonic Avionics (PAC) reviewed its broad range of offerings, pulling together a focused set of services and products dubbed the Welcome Aboard Collection to help airlines navigate the shifting landscape and reinforce customer confidence.