Allegiant typically operates any given route only on limited days of the week. For travelers looking to book a longer or shorter trip, the company loses out on that potential ticket sale. And, more importantly to the business model, it loses out on the associated hotel, rental car, and other ancillary bookings.
Southwest Airlines continues to push its corporate sales channel forward. The company announced a multi-year agreement today with ATPCO to implement Express Contracts, a corporate contract automation tool.
Alaska Airlines is changing the way it prices tickets. The carrier’s transition to ATPCO’s Architect pricing tool allows it to take a more holistic view of pricing strategy rather than focusing on individual fares.
JetBlue faces accusations of excluding online travel agencies to “illegally acquire, enhance, and maintain its monopoly over passenger air travel” in markets where it holds a dominant share. Fareportal, parent of CheapOair, filed the suit this week after the carrier cut off access for Fareportal to sell the carrier’s fares.
LaGuardia is more important than the rest of the US-Canadian market for Delta Air Lines and WestJet. This is the message sent by the two carriers late Friday as they withdrew their application for antitrust immunity on their joint venture.
“We have successfully pivoted from an airline to an all-in-one digital lifestyle company anchored on travel.” This was the key message delivered by AirAsia Group CEO Tony Fernandes as part of the company’s Q2 financial results that showed a 96% drop in quarterly revenue. Airline-related revenue dropped 98% while non-airline revenue, a much smaller portion of the company’s operations, dipped only 55%.
Automating millions of airline ticket changes is no easy task. Retroactively adjusting the fare rules was nearly impossible. But ATPCO stepped up to deliver a new Emergency Flexibility option to airlines and distribution channels, massively easing the change burden for the industry.
Demand for air travel is up significantly in New Zealand, though still massively below 2019 levels. And now some passengers will have a slightly more comfortable travel experience as the carrier’s airport lounge network begins to reopen.
Forget the fight over who gets the arm rests; middle seats on planes are now generating real fights over if they should be occupied at all. And airlines are fueling the flames with misleading marketing messaging.
Looking to catch up on passenger experience news in recent days? I’ve got a fun new video series with Maryann Simson from APEX Media and we’re covering all the top headlines.