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digital transformation

Southwest selects MOST for inflight retail revamp

11 July 2023 By Seth Miller Leave a Comment

Tap to pay is now flying fleet-wide on Southwest Airlines, powered by the MOST in-flight retail solutions // Image via Stephen M. Keller/Southwest Airlines

Paying for drinks on Southwest Airlines became much easier in recent months, thanks to the deployment of more than 20,000 iPad mini 6 devices, loaded with MOST’s retail solution.

This story is about: digital transformation, in flight, MOST, payments, retail, Southwest Airlines Filed Under: IFEC, Seats & Cabin

easyJet makes moves for pre-order capability

11 July 2023 By Seth Miller Leave a Comment

The easyJet fleet, now flying with AirFi's infotainment portal system on board

The next stage in easyJet’s inflight sales offering is readying for flight. The carrier has partnered with Omnevo to help develop the pre-order and pre-select offerings for its “Eat, Drink, Shop & Duty Free” retail expansion. The first bits are expected to go live later this year.

This story is about: AirFi, digital transformation, dining, dnata, EasyJet, IFE, IFEC, in flight, in-flight entertainment, inflight entertainment, Omnevo, Retail in Motion, wifi Filed Under: IFEC

InteliSence aims to boost premium cabin service with seat monitoring, analysis

27 June 2023 By Seth Miller 2 Comments

What if a flight attendant received an alert as your seat emerged from sleep mode, prompting a timely breakfast service? These can convert a good on-board experience to a great one. They’re also examples of what Collins Aerospace believes it can deliver with its InteliSence platform.

This story is about: Aircraft Interiors Expo, AIX, AIX23, business class, Collins Aerospace, digital transformation, first class, InteliSence, premium cabin, seating, seats Filed Under: Seats & Cabin

Lufthansa takes pre-flight safety logs digital with Ditto P2P database

27 October 2022 By Seth Miller Leave a Comment

Looking to digitize workflows among multiple cabin crew, but lacking a reliable internet connection? Faced with a similar challenge, Lufthansa turned to Ditto, a peer-to-peer database company, to digitize paper processes via a new Crew App.

This story is about: Bluetooth, digital transformation, Ditto, Lufthansa, wifi Filed Under: Airplanes and Airports

Airlines see a renewed digital transformation push from IATA

5 October 2022 By Seth Miller Leave a Comment

IATA boss Willie Walsh called out digital transformation as a key focus for airlines as they seek to reduce staffing pressures which are limiting their ability to restore capacity against strong travel demand.

This story is about: digital transformation, IATA, Spirit Airlines, United Airlines, WAF22, WIllie Walsh, World Aviation Festival Filed Under: Airplanes and Airports

Apple adds TSA-compliant ID capability to iOS Wallet

7 June 2021 By Seth Miller Leave a Comment

Scan your ID into Apple Wallet and use an iPhone to clear TSA security. It could happen later this year.

It was nearly a decade ago that Apple launched Passbook as part of iOS 6. That opened the door to a mobile phone storing digital boarding passes, loyalty program cards, and more. Now the company wants to take an even deeper role in the travel experience: Apple wants the iPhone to be your ID as part of iOS 15.

This story is about: Apple, digital transformation, iOS, Transportation Security Administration, TSA Filed Under: Ground Services

AirAsia, Vision-Box boost biometric boarding

23 October 2020 By Seth Miller 1 Comment

AirAsia is pushing hard into biometrics, dramatically expanding its FACES contactless facial recognition system in partnership with Vision-Box.

This story is about: AirAsia, biometrics, digital transformation, facial recognition, Orchestra, Vision-Box Filed Under: Ground Services

Panasonic Avionics’ Welcome Aboard Collection offers improved cabin safety designs

17 September 2020 By Seth Miller Leave a Comment

Passengers and airlines alike have different priorities these days. With those new needs in mind Panasonic Avionics (PAC) reviewed its broad range of offerings, pulling together a focused set of services and products dubbed the Welcome Aboard Collection to help airlines navigate the shifting landscape and reinforce customer confidence.

This story is about: companion app, Content Service Provider, digital transformation, IFE, IFEC, in-flight entertainment, inflight entertainment, PAC, Panasonic, Panasonic Avionics, Panasonic Avionics Corporation, PaxEx Filed Under: IFEC, Seats & Cabin

AirAsia pivots away from its airline roots

25 August 2020 By Seth Miller 3 Comments

“We have successfully pivoted from an airline to an all-in-one digital lifestyle company anchored on travel.” This was the key message delivered by AirAsia Group CEO Tony Fernandes as part of the company’s Q2 financial results that showed a 96% drop in quarterly revenue. Airline-related revenue dropped 98% while non-airline revenue, a much smaller portion of the company’s operations, dipped only 55%.

This story is about: AirAsia, BigPay, cargo, digital transformation, distribution, earnings call, IFC, IFEC, in flight, in-flight connectivity, in-flight internet, inflight connectivity, loyalty, wifi Filed Under: Airplanes and Airports, IFEC, Loyalty

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