Paying for drinks on Southwest Airlines became much easier in recent months, thanks to the deployment of more than 20,000 iPad mini 6 devices, loaded with MOST’s retail solution.
The next stage in easyJet’s inflight sales offering is readying for flight. The carrier has partnered with Omnevo to help develop the pre-order and pre-select offerings for its “Eat, Drink, Shop & Duty Free” retail expansion. The first bits are expected to go live later this year.
What if a flight attendant received an alert as your seat emerged from sleep mode, prompting a timely breakfast service? These can convert a good on-board experience to a great one. They’re also examples of what Collins Aerospace believes it can deliver with its InteliSence platform.
Looking to digitize workflows among multiple cabin crew, but lacking a reliable internet connection? Faced with a similar challenge, Lufthansa turned to Ditto, a peer-to-peer database company, to digitize paper processes via a new Crew App.
IATA boss Willie Walsh called out digital transformation as a key focus for airlines as they seek to reduce staffing pressures which are limiting their ability to restore capacity against strong travel demand.
It was nearly a decade ago that Apple launched Passbook as part of iOS 6. That opened the door to a mobile phone storing digital boarding passes, loyalty program cards, and more. Now the company wants to take an even deeper role in the travel experience: Apple wants the iPhone to be your ID as part of iOS 15.
AirAsia is pushing hard into biometrics, dramatically expanding its FACES contactless facial recognition system in partnership with Vision-Box.
Passengers and airlines alike have different priorities these days. With those new needs in mind Panasonic Avionics (PAC) reviewed its broad range of offerings, pulling together a focused set of services and products dubbed the Welcome Aboard Collection to help airlines navigate the shifting landscape and reinforce customer confidence.
“We have successfully pivoted from an airline to an all-in-one digital lifestyle company anchored on travel.” This was the key message delivered by AirAsia Group CEO Tony Fernandes as part of the company’s Q2 financial results that showed a 96% drop in quarterly revenue. Airline-related revenue dropped 98% while non-airline revenue, a much smaller portion of the company’s operations, dipped only 55%.