The Business of Passenger Experience
Partners are important. But Viasat is not deterred by its lack of partners when it comes to developing the global ViaSat-3 constellation of Ka-band satellite connectivity. Indeed, the wait while searching for a partner on one of the satellites may prove beneficial when it finally launches.
Air Canada’s long-haul travelers get a new option for inflight connectivity and it is a good one. The carrier’s 19-strong fleet 777-300ER aircraft now serve up internet with the Gogo 2Ku service on board.
When senior airline executives are willing to trash their vendors in public that's usually bad news for everyone involved. Welcome to the inflight connectivity world, where airlines are almost as unhappy as the passengers struggling to stay online in the sky. Alas, only part of that frustration is grounded in reality.
Singapore Airlines is reclaiming the role as operator of the world’s longest flight. The carrier confirmed today that it will serve Newark nonstop from its Changi Airport hub using the Airbus A350-900ULR starting in October 2018. That’s nearly 19 hours on board, a trip that requires certain accommodations to keep passengers sane.
One lucky 737 MAX 8 BBJ customer will soon be flying with the newest triband connectivity radome available in the business aviation market. The sleek tailmount kit is the latest from Technik’s in-house innovation team, part of a transition the company is making towards developing more cool systems rather than just installing those designed by other companies.
Demand for the Inmarsat EAN inflight connectivity product in the business aviation market is no surprise. And now the company is ready to deliver. The high-speed hybrid connectivity service will be availalbe to the BizAv market starting in January 2019.
AirBaltic loves its CSeries jets. The Latvian carrier is set to dramatically grow that fleet. Today’s deal with Bombardier, inked just over one year since the first CS300 arrived in Riga, adds at least 30 more of the type to its fleet.
Looking for some quality misinformation about the current state of the inflight connectivity market? A recent marketing video from Inmarsat is a great place to start, assuming you don’t mind a whole lot of misleading details and partial truths.
As Alaska Airilnes shifts its aircraft to Gogo's 2Ku offering passengers will see increased bandwidth, hopefully driving an increase in the number online. But a change in the way the product is priced could throw a wrench in those plans.
It worked, exactly as advertised. That was the main takeaway from last week’s media demo flight of the new SAS high-speed inflight internet service on the carrier’s single-aisle fleet. The part where it is free for many passengers is great news, too.
