Can airlines deliver a better in-flight connectivity experience if they better understand how the passenger networks are performing? That’s a major goal for NetForecast and its QMap® Inflight Internet Experience Monitoring service.
in flight
British Airways brings back on-board food sales
It turns out that most travelers do not know what they want as a snack more than 24 hours prior to their travels. British Airways appears to have learned this lesson as the carrier will enable in-flight ordering from its buy-on-board menu for departures from its Heathrow base.
Porter to join the jet era, add Embraer E195-E2 fleet
Not only will Porter Airlines back bring its core services at Toronto’s downtown Billy Bishop Airport starting in September, but it will also add jet service from other hubs, dramatically increasing its presence in Canada and the USA beginning in 2022.
Intelsat Commercial Aviation launches, retires Gogo name
The product will still be known at 2Ku, at least for now. But the in-flight connectivity company previously known as Gogo Commercial Aviation officially changed its name to Intelsat Commercial Aviation, less than a year after closing on the transaction.
Singapore Airlines expands in-flight shopping with on-ground fulfillment
In-flight shopping took a new turn on Singapore Airlines as the carrier unveils an expanded on-board shopping experience. With a range of delivery options, the expanded KrisShop melds the convenience of on-board shopping with inventory only possible through a warehouse on the ground.
SmartSky secures FCC certification
The next certification in SmartSky’s path to operations is secured. The company announced that the ground-based remote radiohead for its next-generation air-to-ground network has received Federal Communications Commission (FCC) approval.
United plans snack, drink pre-ordering option
Looking to ensure that your preferred snack box or beverage is available on board? United Airlines passengers traveling in economy class will soon have that option as the company rolls out a pre-order pilot program.
Azul CEO talks free WiFi, sees long-term customer value
How can an airline justify a massive, expensive project coming off the absolute worst year the aviation industry ever experienced? For Azul CEO John Rodgerson, the answer was easy. “The way I look at it is when we invite somebody on board the aircraft we want them to feel as if they’re at home.” And today that at-home experience means access to fast, free, internet connectivity.
OneWeb now fully funded with additional $500 million from Bharti
Bharti Global will up its stake in OneWeb, adding another $500 million to bring the satellite company to a fully funded state with $2.4 billion infused since the emergence from bankruptcy.
Swiss Premium Economy to fly from Spring 2022
A new premium economy product is coming to the Swiss long-haul fleet. The carrier announced the new cabin – including increased space, baggage allowance, and other benefits – with plans to equip the 777-300ER fleet in the months ahead.