For nearly a decade the promise of reduced maintenance delays and operational savings has been a core factor in pitching airlines on inflight internet service. And for roughly that same period of time airlines have been wondering if those connected aircraft benefits will ever really arrive.
Welcome to the PaxEx Update for 5 July 2019, bringing you biggest headlines on what’s changed for passenger experience in the past week.
JetBlue will trial a new benefit for its TrueBlue Mosaic members this summer. Mosaic passengers on flights delayed two hours or more will receive a meal voucher at the airport to help ease the pain of the wait. Crew members were informed of the new program in an internal message this week.