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The Business of Passenger Experience

Spirit Airlines

PaxEx Premium: Mahata joins the IFC financing fray

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Is there a secret to better financing of inflight connectivity solutions? Indonesia's Mahata Aero Technology (MAT) is the latest to take that plunge, with an arrangement to cover the costs for Garuda and Citilink. The deal relies on partnerships with suppliers Lufthansa Systems, Lufthansa Technik and Inmarsat, along with what MAT Executive Director Iwan Setiawan describes as "a unique business model" that is proving successful in its preliminary state.

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Seeking ThinAir: The search continues

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A couple weeks ago hopes were high for a new antenna system in flight testing. That dream appears to have come back down to earth as Spirit Airlines’ first A321 with the Thales FlytLive kit installed reentered flight services this week.

An end to cheap* WiFi for airlines?

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Maybe it has never truly been cheap for passengers, but airlines historically took advantage of great deals from suppliers to secure inflight wifi connectivity solutions relatively inexpensively. As those vendors now seek financial stability more than market share a shift is underway. Is the era of cheap wifi over? (And did it ever really exist?!?)

PaxEx Premium: Predicting a new antenna in flight

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As the new Thales/Spirit Airlines Ka-band inflight wifi connectivity solution inches closer to flight testing it appears necessary to dispel one rumor about timing and opine on a very different one about the antenna technology that will be used on board.

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JetBlue confirms 2019 route changes

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Building on yesterday’s report that JetBlue plans “aggressive” changes to its route network details the changes are now public. One new international destination joins the route map and several routes see increased frequencies. The carrier will also close three stations and shift one to seasonal service. A handful of routes will also be shuttered. This round of changes will begin to show in JetBlue’s schedule effective in January 2019.

PaxEx Premium: Does Spirit have a secret for selling wifi?

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Outgoing Spirit Airlines CEO Bob Fornaro is no stranger to the inflight connectivity world, even if his current airline is a late adopter of such services. Fornaro oversaw the fleet-wide deployment of connectivity at AirTran. He saw the value it could deliver and the pains that poor performance and limited availability caused for passengers and the airline. Now he wants to bring a new model to market and lead the connected ULCC revolution, starting with the Thales kit installed on his company's fleet. Will this secret sauce work?

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EXPO Preview: What’s on tap this week

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The annual APEX EXPO is less than 24 hours away and anticipation for this year’s event is high. Many suppliers are promising big new throughout the week. In the inflight connectivity world it remains to be seen if anything will top the Panasonic Avionics/Inmarsat announcement from last week. Of course new order announcements are anticipated and will likely be big news. But what additional news will develop during the week?

PaxEx Premium: Spirit’s wifi installs begin

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Work on the first Spirit Airlines aircraft to receive its Thales-supplied inflight wifi connectivity hardware is underway. Installation efforts started this week at an MRO with Thales overseeing the work.

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Sky-high dreams or firmly grounded: The business of connected aircraft maintenance remains in question

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“Inflight connectivity doesn’t just create revenue, it could save the airline industry US$15bn a year.”

That’s a bold claim from Inmarsat and the research it commissioned from the London School of Economics (LSE). Much of the savings comes from better weather forecasting and the associated effects: reducing delays and fuel burn. Part of the forecast savings comes from predictive maintenance opportunities, allowing the plane to track its own performance and use on-board connectivity solutions to report back to headquarters when operations are less than nominal. The so-called Internet of Things for Aviation (IoT/A) has long been held up as the financial savior of the connectivity platforms, delivering the necessary financial support to justify installations. What will it take to realize the $3-46bn in annual savings the research revealed? A lot of work, and it is unclear which connectivity vendors are truly committed to that effort.

Counting connections and commitments

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Connectivity installations slow slightly over the summer, allowing an opportunity to take a big picture look at the industry and where the various players sit in terms of connected aircraft and future commitments. Compared to a year ago some players have shifted positions, even as the total committed count increases. The latter is definitely good news for all involved while the former is better for some than others.

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