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The Business of Passenger Experience

Thales

PaxEx Premium: Digging into the Thales lawsuit claims

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With billions of dollars in contracts at stake perhaps it makes sense that Thales would seek extra help in securing new deals. That it stands accused of failing to pay its partner for that help is less good. That it now also likely faces scrutiny from US and international regulators related to suspicious payment schemes and efforts to influence leaders of foreign airlines is even worse. Welcome to the fun and exciting world of supplier deals in the Middle East.

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Thales faces RICO lawsuit around IFEC deals in the Middle East

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Is it possible for inflight entertainment and connectivity vendors to do business in the Middle East without suspicion of bribery and fraud? Just a couple years after securing multiple major contracts Thales stands accused of failing to pay a partner it used to facilitate those deals. More than a billion dollars in damages are on the line in the case.

PaxEx Premium: Gogo Vision Touch–over before it begins

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It launched as Gogo Vision Touch. Delta Air Lines would be the initial customer but plans were in place to expand the offering to other airlines. Those plans still exist in a roundabout way, but it no longer appears that Gogo is involved in the product as Delta carries this wireless IFE solution forward.

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PaxEx Premium: Delta dives in to the inflight entertainment OEM market

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Can a massive airline deliver disruption in the inflight entertainment world? Delta Air Lines hopes the answer is yes as its Delta Flight Products (DFP) group formally launches its wireless IFE solution. Can a massive airline deliver disruption in the inflight entertainment world? Delta Air Lines hopes the answer is yes as its Delta Flight Products (DFP) group formally launches its wireless IFE solution. That's bad news for pretty much every other vendor in the inflight entertainment market today.

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PaxEx Premium: Challenged to the core

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It was supposed to be a massive shift of market share in the inflight connectivity world. Former Panasonic Avionics executive David Bruner claimed significant numbers of Southwest Airlines aircraft would see the Global Eagle kit uninstalled, replaced with PAC's solution, along with the ongoing line-fit deliveries. Instead Global Eagle is replacing PAC on the small number of 737s that were installed. And that might not even be the largest challenge Panasonic faces today.

In the couple months since PAC's partnership announcement with Inmarsat the company has pushed a two pronged approach to its future business. One one side sits the core competencies of its inflight entertainment business. On the other, driven by many of the new faces in the company's leadership, comes a shift towards a services operation. Both sides face challenges.

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Seeking ThinAir: The search continues

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A couple weeks ago hopes were high for a new antenna system in flight testing. That dream appears to have come back down to earth as Spirit Airlines’ first A321 with the Thales FlytLive kit installed reentered flight services this week.

Digging in to Global Connectivity Revenues

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A pair of recent earnings reports left open questions about just how many aircraft are generating how much inflight connectivity revenue. Both Gogo and Inmarsat clarified those positions, providing better context around their numbers.

PaxEx Premium: Digging in to Global Connectivity Revenues

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A pair of earnings reports last week left open questions about just how many aircraft are generating how much inflight connectivity revenue. Both Gogo and Inmarsat clarified those positions, providing better context around their numbers.

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An end to cheap* WiFi for airlines?

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Maybe it has never truly been cheap for passengers, but airlines historically took advantage of great deals from suppliers to secure inflight wifi connectivity solutions relatively inexpensively. As those vendors now seek financial stability more than market share a shift is underway. Is the era of cheap wifi over? (And did it ever really exist?!?)

Thales scores a pair of China Southern wins at Zhuhai Air Show

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This year’s Zhuhai Air Show in China delivered little significant commercial aircraft news. Standing out in the event the partnership between Thales and China Southern offered up a pair of new deals. The two companies have a strong relationship dating back nearly 20 years and this week’s moves further those ties.