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WAF22

Pairing, casting and streaming: The next generation of inflight entertainment emerges

2 November 2022 By Seth Miller 2 Comments

Casting content from a personal device to the in-seat screens will be part of the next generation of inflight entertainment

The next generation of IFE is coming, and it will feature at-home entertainment concepts, including pairing and casting from personal devices, as well as streaming content from online providers. And, quite likely, a new generation of suppliers will also participate in the developments.

This story is about: Air Canada, amazon, APEXEXPO, APEXEXPO22, Apios, Astrova, embedded IFE, Hulu, IFC, IFE, IFEC, in flight, in-flight connectivity, in-flight entertainment, in-flight internet, in-flight wifi, inflight connectivity, inflight entertainment, inflight wifi, Netflix, PAC, Panasonic, Panasonic Avionics, Panasonic Avionics Corporation, Streaming IFE, WAF22, World Aviation Festival Filed Under: IFEC

AirFi LEO aims to alter the inflight retail landscape

20 October 2022 By Seth Miller 3 Comments

The antenna, modem, and on-board access point that make up the AirFi LEO solution

It won’t support HD video streaming on board, but the AirFi LEO solution offers an expanded on-board shopping experience, real-time credit card payment authorizations, updated weather reports for pilots, and maybe even basic connectivity for travelers.

This story is about: AirFi, AirFi LEO, AS-IP Tech, buy-on-board, EasyJet, fflya, IFC, IFE, IFEC, in flight, in-flight connectivity, in-flight entertainment, in-flight internet, inflight connectivity, inflight entertainment, inflight wifi, Iridium, Iridium NEXT, LEO, Low Earth Orbit, magazine, retail, Streaming IFE, WAF22, wifi, Wireless IFE, World Aviation Festival Filed Under: IFEC

BAGTAG targets North American expansion, adds homing solution

12 October 2022 By Seth Miller Leave a Comment

Checking out the range of BAGTAG options, including the

Having secured a bridgehead in North America with its Alaska Airlines deal, BAGTAG is looking to grow quickly, both in terms of customers served and the type of offerings available.

This story is about: Alaska Airlines, bag tags, baggage tracking, BagTag, Southwest Airlines, United Airlines, WAF22, World Aviation Festival Filed Under: Ground Services, Loyalty

Can inflight Wi-Fi ever be profitable?

11 October 2022 By Seth Miller 5 Comments

An Air Canada A220-300 with the 2Ku antenna installed. (Image via Air Canada)

Airlines should not expect their inflight connectivity solutions to be profitable. At least not directly so. And Air Canada seems OK with that situation, finding other ways to justify the proposition.

This story is about: Aeroplan, Air Canada, AirFi, AirFi LEO, AS-IP Tech, co-brand, cobrand, credit card, credit cards, elite status, fflya, frequent flier, frequent flyer, IFC, IFEC, in flight, in-flight connectivity, in-flight internet, in-flight wifi, inflight connectivity, inflight wifi, loyalty, Norman Haughton, WAF22, World Aviation Festival Filed Under: IFEC, Loyalty, PremCat

Airlines see a renewed digital transformation push from IATA

5 October 2022 By Seth Miller Leave a Comment

IATA boss Willie Walsh called out digital transformation as a key focus for airlines as they seek to reduce staffing pressures which are limiting their ability to restore capacity against strong travel demand.

This story is about: digital transformation, IATA, Spirit Airlines, United Airlines, WAF22, WIllie Walsh, World Aviation Festival Filed Under: Airplanes and Airports

easyJet snags AirFi for digital inflight transformation

4 October 2022 By Seth Miller Leave a Comment

The new easyJet digital inflight shopping experience, powered by AirFi

easyJet is the latest airline to shift its on-board retail experience to a digital solution. The carrier selected the AirFi platform as the hardware backbone to power its new inflight shopping platform.

This story is about: AirFi, buy-on-board, EasyJet, IFE, IFEC, inflight entertainment, inflight wifi, magazine, retail, Streaming IFE, WAF22, wifi, Wireless IFE, World Aviation Festival Filed Under: IFEC

Looking Beyond NPS as a customer satisfaction metric

3 October 2022 By Seth Miller Leave a Comment

A sample view of Beyond's proprietary Actual Promoter Score (APS) dashboard

Is there a smarter way to analyze online sentiments to address customer issues? Beyond believes its Acutal Promoter Score can replace the long-trustd NPS as a key metric for airlines.

This story is about: Beyond, customer service, social media, WAF22, World Aviation Festival Filed Under: Airplanes and Airports

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