PaxEx.Aero

The Business of Passenger Experience

Air France

Gogo’s strong Q3 offset by global ARPA concerns

By

Gogo revised its expectations for 2020 and beyond, announcing updated goals as the company continues its drive towards profitability. Alas, details on those revised targets will not be shared with investors. CEO Oakleigh Thorne shared that the new math takes into account "more realistic expectations" of satellite costs and the shift to the airline-directed model. Assuming the new numbers are part of the Q3 '18 numbers they should help the company significantly, though there are indications some parts of the operation could revert to higher costs. The inability for global revenue to keep pace with growth in North America is also concerning given the company's current backlog.

This content is for subscribers only.
Register
Already a member? Log in here

Finnair ends free trial, rolls out wifi charges

By Leave a Comment

Finnair’s new short-haul wifi solution, powered by Viasat, is no longer free. The carrier ended the introductory trial period for the service this week, bringing a split-tier performance and pricing model into play.

PaxEx Premium: Basic Connectivity, because passengers really do want it

By

It was called "Kiteline" and it was going to revolutionize the inflight passenger experience. A light weight connectivity solution with visions of delivering core functionality, the Kiteline concept is now being emulated by Lufthansa Systems, Iridium, AirFi, fflya and more. And, unlike Kiteline's failure nearly a decade ago, these solutions are now (finally) taking flight.

This content is for subscribers only.
Register
Already a member? Log in here

Global Eagle confirmed as Air France short haul connectivity provider

By 3 Comments

It was one of the worst kept secrets in the inflight connectivity world. Now it is no longer a secret. Air France finally confirmed that its single-aisle fleet will carry the Global Eagle Ku-band satellite system for its on board wifi service. The service will operate in partnership with French telecom carrier Orange.

Air France Connect brings inflight wifi live on board

By 1 Comment

Air France Connect, the company’s inflight wifi connectivity service, is officially online. After months of testing the Gogo 2Ku kit is now available to passengers on a Boeing 777 and Airbus A330 aircraft. Air France expects to have 22 wide-body planes installed and active by the end of 2018 and the full fleet online by the end of 2020.

PaxEx Premium: Another connectivity split fleet

By

Chalk up another split fleet for inflight connectivity. The latest intelligence in to PaxEx.Aero suggests another A350 operator will add a new vendor to its IFC roster.

This content is for subscribers only.
Register
Already a member? Log in here

Alitalia is out, Virgin Atlantic is in: TATL JV changes proposed

By Leave a Comment

Alitalia’s struggles continue. The carrier still needs a fresh infusion of cash to pay off the bridge loan from the Italian government and some sort of long-term plan. And, for the latter, Alitalia will soon find itself forced to be more independent than it is today. Ouch.

Loose ELT antenna impacts 2Ku deployments

By 3 Comments

Earlier this month EASA issued an Airworthiness Directive affecting certain of Gogo’s 2Ku inflight connectivity installations. Air vortices created by the 2Ku radome cause excessive vibration in the ELT antenna, potentially shaking it loose or causing structural issues in the fuselage. Fortunately the issue was discovered relatively quickly, the number of aircraft affected is low and a revised installation process is expected to be in place in the near future.