The Business of Passenger Experience
Some good news for Gogo and its 2Ku airline customers as it reaches closure on an outstanding maintenance issue. This should ease the backlog as additional aircraft can once again be installed for three airline customers.
Behold the outcome of a battle between pilot scope clause and a shrinking pool of commercial airline pilots United Airlines and Bombardier announced the launch of the CRJ550 this morning. It is a CRJ700 frame, reconfigured to a maximum of 50 seats.
When will we finally know JetBlue’s plans with respect to long-haul flying? Soon! Company CEO Robin Hayes recently informed employees of a New Years’ resolution for the company: A decision on the A321LR in 2019.
As the first A330neo is handed off to TAP Airbus is teasing the idea of a “regional” version of the type, an aircraft far better suited to serve the vast majority of flights the A330 operates today. Why wait so long and will it ever really happen??
Passengers and cabin crew hate them. Airline accountants love them. And this month the market for new, compact aft galley/lav combos became a bit more crowded. The Diehl Aviation SKYPAX offering will soon take to the sky. Delivery of the first shipset (for an unnamed Latin American carrier) took place recently for customer airline installation..
Last Friday's news of a new wireless IFE offering on Delta's A330neo fleet suggested a high likelihood of the Gogo Vision Touch product expanding beyond the carrier's A220 fleet. New - and unconfirmed - details now suggest another, somewhat unexpected vendor in play.
The add-on order for ten more Delta A330-900neo aircraft is not nearly as significant as a couple of the cabin amenity changes it includes.
Airlines want to invest in emerging technologies. They want access to the startups and to foster those relationships. This is the message delivered around the world as investment funds, incubators and accelerators sprout up. Many of these programs claim success and continue to grow. For Qantas, however, the message is different. Its dedicated venture group dissolved in recent weeks and the accelerator shuttered.
Gogo revised its expectations for 2020 and beyond, announcing updated goals as the company continues its drive towards profitability. Alas, details on those revised targets will not be shared with investors. CEO Oakleigh Thorne shared that the new math takes into account "more realistic expectations" of satellite costs and the shift to the airline-directed model. Assuming the new numbers are part of the Q3 '18 numbers they should help the company significantly, though there are indications some parts of the operation could revert to higher costs. The inability for global revenue to keep pace with growth in North America is also concerning given the company's current backlog.
Airbus has long expressed confidence that the A330-800neo would garner orders. Eventually. Today that finally happened, with Kuwait Airways selecting the type to help its fleet expansion.
