United Airlines is expanding access to its Economy Plus extra leg room seating option. The carrier now offers passengers the option to purchase it directly in search results, appearing akin to a distinct class of service between economy class and business or first class on board. But it is not a different cabin of service. And that’s just one of the ways the implementation is a wee bit wonky.
Getting flat beds in business class on United’s upcoming A321XLR fleet would seem to be table stakes for a new aircraft configuration today. That it will be a new product, however, is very interesting. So, too, is what that means vis a vis spacing on board for premium economy and economy class seating.
Business class passengers get a boost with the Polaris retrofits coming to United Airlines’ 787 fleet. But down the back the passenger density increases while lavatory count drops. That’s not great news for the bulk of travelers.
Personalization and gamification. If you’re running a loyalty program these are key considerations that drive member engagement and incremental revenue generation. It is hard to judge the results from the outside looking in, but United Airlines opened up recently, sharing the success of its MilePlay promotions.
Removing nearly 30% of the seats from an aircraft is guaranteed to make the remaining product a more comfortable experience. Still, until United Airlines opened up its new CRJ550 to passengers over the weekend it was not clear just how much better the on board passenger experience would be. This plane is a big win, and not just for first class passengers.
United’s newest aircraft type takes flight this week and the CRJ550 interior really is as special as the company has been hyping. Airbus orders and Boeing delays plus some fancy new wifi and upgraded airports on the horizon. Another busy PaxEx week.
Another business class double bed concept, more first class on regional jets and a lot about the A220 top this week’s PaxEx news. Check it out!
The first CRJ550 for United Airlines is out of the shop and beginning the process for service introduction. With its return come the first photos of the new 50-seat, premium-heavy interior for the aircraft.
Behold the outcome of a battle between pilot scope clause and a shrinking pool of commercial airline pilots United Airlines and Bombardier announced the launch of the CRJ550 this morning. It is a CRJ700 frame, reconfigured to a maximum of 50 seats.
United Airlines’ President Scott Kirby slipped news about a potential new domestic premium economy offering into an investor briefing this morning. What will it look like? When will it roll out? What will it replace? Of course, no answers to these important questions, but here are some interesting ideas to consider as United moves forward on this effort.