The beginnings of Project Sunrise and extra leg room for the Kiwis. Plus more wifi (maybe) coming in China and another loyalty top tier moves further away.
Get these stories and more in this week’s PaxEx Update.
The Business of Passenger Experience
A new era is here for loyalty programs as blockchain-based partner integration comes to life. The fact that the implementation between Emirates Skywards and Careem doesn’t really need to be a blockchain solution is a big part of what makes this so special.

It is huge. It is (generally speaking) more comfortable for passengers. It is spectacularly quiet on board. And as of 2021 no more will be built. Airbus confirmed today that it will finally halt production of its A380 super jumbo in two years, once the final 17 frames are delivered. The move comes after reaching an agreement with Emirates to slash the carrier’s order backlog.
By Seth Miller

With billions of dollars in contracts at stake perhaps it makes sense that Thales would seek extra help in securing new deals. That it stands accused of failing to pay its partner for that help is less good. That it now also likely faces scrutiny from US and international regulators related to suspicious payment schemes and efforts to influence leaders of foreign airlines is even worse. Welcome to the fun and exciting world of supplier deals in the Middle East.

Is it possible for inflight entertainment and connectivity vendors to do business in the Middle East without suspicion of bribery and fraud? Just a couple years after securing multiple major contracts Thales stands accused of failing to pay a partner it used to facilitate those deals. More than a billion dollars in damages are on the line in the case.