A surprise twist in the Hong Kong protests as Cathay CEO Rupert Hogg resigns. Plus RFID for bags, VR for passengers and new aircraft types launching service soon. A busy week with plenty to uncover in this edition of PaxEx Update!
Wondering where your checked bag is? Air France will soon have more and better data to help answer that question for passengers as the carrier commits to RFID tracking of bags beginning in 2020.
From biofuel investment to supporting crazy new aircraft design concepts, KLM is leading the charge in a push towards more sustainable operations. And there’s plenty more yet to come.
The next generation of Korean Air’s inflight service will see significant changes from the current product. Inflight wifi and a refreshed cabin seating configuration will fly soon as the company seeks to better meet passenger needs.
Chalk up another partner for the Star Alliance program as Thai Smile signs on. Can this move help push other Star LCC affiliates into the fold?
A year ago Star Alliance CEO Jeffrey Goh told passengers to “keep their eyes peeled” for a new Star Alliance top elite tier. In an update at the IATA Annual General Meeting in Seoul this weekend Goh indicated that no such development is expected soon.