The Business of Passenger Experience
Got Status?
For Delta Air Lines’ SkyMiles Medallion members, that status just extended another year. The carrier announced today that member status for the 2022 program year will not be lower than it was in 2021. This is the second consecutive year the carrier chose to extend status in its frequent flyer program.
Frequent flyers at two of the world’s largest airlines received a reprieve over the weekend. Delta Air Lines and United Airlines announced major changes to their loyalty program, extended previously earned elite status and other benefits. The moves are dramatic, affecting millions of program members. [A]s coronavirus continues to dramatically impact travel across the globe, […]
Looking to earn Delta SkyMiles on a LATAM-operated flight? The two carriers announced at the end of February that earning reciprocity would launch on 1 April 2020 but offered no other details. Now the earning chart is finally available.
Keeping a customer engaged with a loyalty program after a major life event can be challenging. Delta SkyMiles joins the ranks of airlines with a formal program for such, launching the “Reclaim My Status” challenge offer.
