Does an airline owe passengers a refund if their in-flight wifi doesn’t deliver? Currently that answer is murky. And at least one connectivity provider objects to language used in US Department of Transportation efforts to enact some consumer protection rules around their services.
Panasonic
Panasonic picks ThinKom for next gen antenna solution
It is not 2Ku. But the new partnership between Panasonic Avionics and ThinKom definitely covers Ku, too. The two companies announced plans to develop an updated antenna solution to fly with Panasonic’s airline customers, starting from 2023.
Flat-rate connectivity bundles launch from Panasonic Avionics
In-flight connectivity packages measured by the megabyte generally suck for consumers. Uncertainty over consumption rates and costs make for a worse passenger experience. Panasonic Avionics now wants to help address that issue, but more for the airlines than passengers.
Alitalia Due (a/k/a Italia Trasporto Aereo) applies for US service
Come October 15th Alitalia will cease operations; Italia Trasporto Aereo (ITA) will take its place as Italy’s flag carrier. Except that Alitalia will still probably be in business. ITA confirms that it intends to bid on the Alitalia brand at auction as part of its application to serve the United States.
Panasonic Avionics’ AeroMobile adds GigSky as eSIM roaming partner for in-flight WiFi
Another option to get connected in the sky now exists. Panasonic Avionics and GigSky, a global mobility provider based in Silicon Valley, partnered to offer an alternate means to buy day passes valid on aircraft fitted with the AeroMobile picocell technology.
China Eastern launches local live TV on board with Panasonic Avionics
Live television in flight is coming to China. Panasonic Avionics will deliver multiple channels of live TV service to China Eastern as the launch customer of its expanded channel selection, adding multiple Chinese broadcasters to its portfolio.
United toys with free in-flight WiFi for messaging, plus a streaming option
Expect to see some new wifi options on some United Airlines flights, at least for a short while. The company is testing options for higher speeds to support streaming video services, as well as a free option for messaging services, on some of its aircraft.
Cathay Pacific A321neo brings many firsts to market
With its inaugural flight A321neo to Shanghai-Pudong on 4 August, Cathay Pacific will break through a number of milestones, particularly around in-flight entertainment and connectivity services.
Panasonic Avionics boosts China capacity with APSTAR 6D
In-flight internet service picked up some speed over China. Panasonic Avionics Corporation (PAC) completed activation of its extreme high throughput (XTS) satellite payload via four teleports in the region, including one in mainland China.
United’s major IFE move
“We here at United do not think streaming to your own device is good enough.” With that statement United Airlines’ Chief Customer Officer Toby Enqvist upended the company’s take on in-flight entertainment for its single-aisle fleet, mapping a new path for the company’s future.