The commecial aviation industry as we once knew it faces a dire situation. And none of the recent data offers much of the way in optimism for the coming months.
United Airlines
United drops change fees. Forever.
United Airlines is ready to change. Or, perhaps more accurately, the company is ready for passengers to change their plans more often. In a major policy shift the carrier will no longer charge travelers a fee to change their booking on most domestic tickets. And, unlike the temporary waiver of this fee in place over recent months, this change is set to last forever.
Spirit Airlines avoids pilot furloughs in October
Spirit Airlines will not involuntarily furlough any pilots in October when the CARES Act Payroll Support Program funding expires. The news comes just days after the company and the Air Line Pilots Association representing its pilots indicated that 117 positions were at risk.
Alaska pushes for renewed role as global passenger hub
Sure, the aviation industry is hurting right now. But the airports of Alaska are thinking big about the future. The state wants to see its airport infrastructure eligible to serve as hubs for foreign airlines, boosting local tourism while also allowing for broader connections into the lower 48.
Damn the hubs; nonstop flights ahead for United
United Airlines is reinventing its domestic route map for the coming winter season, with plans to add nearly two dozen new domestic routes that bypass the carrier’s hub airports. It is a gamble in many ways, but with all the historical models essentially useless today the company is ready to try something different and see if it can generate a bit of revenue.
United adds domestic lounge benefit for Global Services members
United’s top frequent fliers just scored a nice improvement to their travel experience. The company’s Global Services members will have access to United Club lounges when traveling on domestic itineraries starting in January 2021. The announcement is the latest play to secure the loyalty of the carrier’s high value customers.
Pilots furloughs put squeeze on US regional fleets
With US airlines now filing WARN notices for potential furloughs the potential to see that impact their regional partners is becoming more clear. Scope clauses in the pilot union contracts could have a significant impact come 1 October.
JetBlue’s crazy summer of new routes
If ever there were a time to try something completely crazy in the route planning department, this is it. JetBlue’s new route plan brings the carrier deep into competitor hubs and away from its own as the carrier aims to bring planes and crew back to the skies.
Jilted travelers get aggressive in seeking airline refund enforcement from the DOT
Do the rules even matter when there is no enforcement action? For many travelers the answer appears to be a resounding “no” as they seek refunds from flights cancelled over the past few months. A few are now pursuing alternate channels, however, and starting to see some wins.
Masks Matter: US carriers plan more enforcement for on-board behavior
For those traveling by air today the best protection against potential COVID-19 exposure is to wear a mask during the flight. But even as some US airlines insist that passengers wear masks, enforcement has been limited and consequences for non-compliance essentially nil. This week several airlines indicated a renewed focus on enforcement of those rules, with violators potentially barred from future flights.