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Ground Services

Heli-transfers take flight for La Compagnie

24 July 2019 By Seth Miller 2 Comments

Is there a way to make helicopter transfers affordable and convenient? The new option from La Compagnie and Monacair between Monaco and Nice might be the closest such thing yet.

This story is about: Airbus, bundling, business class, H130, helicopter, La Compagnie, MCM, Monacair, Monaco, NCE, Nice Filed Under: Airplanes and Airports, Ground Services

The best lounge at Incheon T2 is the 7-11

22 July 2019 By Seth Miller 3 Comments

Plenty of options to choose from for snacks inside the Incheon T2 7-11

Is it possible that the best place to relax before a flight is the convenience store tucked away behind the food court? At Incheon’s T2 the 7-11 offers a compelling set of services that might make you rethink the idea of a lounge visit.

This story is about: ICN, Incheon, Lounge, PaxEx, product review, Seoul, trip report Filed Under: Ground Services, Product Reviews

Mosaics Matter More: JetBlue trials improved IROPs benefits for elites

3 July 2019 By Seth Miller 2 Comments

JetBlue Mosaic bag tag

JetBlue will trial a new benefit for its TrueBlue Mosaic members this summer. Mosaic passengers on flights delayed two hours or more will receive a meal voucher at the airport to help ease the pain of the wait. Crew members were informed of the new program in an internal message this week.

This story is about: elite status, frequent flier, frequent flyer, IROPs, JetBlue, Mosaic Filed Under: Ground Services, Loyalty

The newest premium security access trick? Take the bus!

2 May 2019 By Seth Miller Leave a Comment

Aerial view of Boston Logan Airport

Looking to jump the security queues at the airport? Elite status with a loyalty program or premium cabin tickets can often do the trick. Bus riders in Boston will now join that group thanks to an innovative program introduces by Massport this month.

This story is about: BOS, Boston, ground transportation, Lyft, ride-hailing, security, TNC, TSA, Uber Filed Under: Ground Services

Paine Field’s new terminal opens with a top-notch passenger experience

6 March 2019 By Seth Miller 4 Comments

The new Paine Field commercial passenger terminal is now open for business, and it is a tremendous experience, inside and out.

The Seattle metropolitan area joined the ranks of multi-airport cities this week. Or Everett and Snohomish County got their first airport. Either way you look at it, the new commercial passenger terminal at Paine Field is open for business and it is an absolutely spectacular facility. Nearly everything about the new airport makes for a great […]

This story is about: airports, Alaska Airlines, E175, Embraer, Everett, PAE, Paine Field, SEA, Seattle, Snohomish County, United Airlines Filed Under: Airplanes and Airports, Ground Services

Five Star Select brings additional luxury options to American Airlines

25 February 2019 By Seth Miller Leave a Comment

Luxury car transfers are just a small part of the newly upgraded American Airlines Five Star Select premium offerings

Want to be treated extra special when flying? American Airlines’ newly expanded Five Star Select service adds Flagship Lounge Dining, private car transfers to the plane, and even Blade helicopter transfers between the airport and downtown locations. All for a price, of course.

This story is about: American Airlines, ancillary, ancillary fees, ancillary revenue, BLADE, business class, fees, first class, Flagship Dining, Flagship Lounge, helicopter, JFK, LAX, LAX Private Suites, Los Angeles, Lounge, New York City, PaxEx, premium cabin, United Airlines Filed Under: Airplanes and Airports, Ground Services

United unveils Polaris Lounge in LA, announces two new United Clubs

10 January 2019 By Seth Miller Leave a Comment

Views from the United Polaris Lounge at LAX

United Airlines officially unveiled its newest Polaris Lounge today and used the opportunity to announce four other United Club updates, including two new locations.

This story is about: business class, LAX, Los Angeles, Lounge, PaxEx, Polaris Filed Under: Ground Services

Now more exclusive: Delta pares back SkyClub access

16 November 2018 By Seth Miller Leave a Comment

The balance between crowded airport lounges and the incremental revenue realized from selling access reached a tipping point for Delta Air Lines. Effective immediately the carrier no longer sells single visit passes. Annual membership costs will also increase in 2019.

This story is about: Air France, Alaska Airlines, ancillary fees, credit cards, Delta Air Lines, Emirates, Etihad, Lounge, PaxEx Filed Under: Airplanes and Airports, Ground Services

United goes ultra-premium for LAX lounge option

22 May 2018 By Seth Miller 1 Comment

Tired of waiting for the United Polaris Lounge to open at LAX? Or maybe you just demand the ultimate in privacy during the airport experience. For those willing to pay the price United now has an ultra-premium option available. And it is a hefty price to pay.

This story is about: business class, first class, LAX, LAX Private Suites, Los Angeles, lounges, United Airlines Filed Under: Ground Services

Biometrics: Real value or gimmicky crap?

8 May 2018 By Seth Miller 4 Comments

Is the current biometrics push in aviation a gimmick or a real improvement for passengers and airlines alike? Likely a bit of both. Let’s look at two recent demonstrations of the technology to see how the benefits play out.

This story is about: biometrics, British Airways, Changi, Delta Air Lines, Dubai, DXB, immigration, JetBlue, Lufthansa, MCO, Orlando, Panasonic Avionics, security, SIN, Singapore Filed Under: Ground Services

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