PaxEx.Aero

The Business of Passenger Experience

IFEC

Growing against flat rate contracts: Global Eagle’s plan

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Growth is all but assured in the inflight connectivity market. Global Eagle is among the operators seeking the upside potential in its its revenue base and margins. But the company takes a slightly different approach to generating service revenue compared to others.

Content is part of the plan. Premium services are part of the plan. Convergence of the entire passenger experience matters greatly. And Chief Commercial Officer Per Norén is confident that the approach can save the company money on the bandwidth side, deliver a better and more profitable offering for airlines and give passengers the content they really want.

Revenue per aircraft is flat right now, but the Norén has big ideas on how to change that. Everyone wins, assuming it all works.

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Inmarsat EAN gains Belgian (re)approval

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Inmarsat's European Aviation Network (EAN) received approval this week from Belgian telecom authorities for its ground component service. Again. That's good news for the inflight connectivity provider as it works to secure the necessary regulatory approvals across Europe in advance of service launch, still expected later this year. It is a setback for Viasat, Eutelsat, and Panasonic Avionics as they fight the EAN deployment through legal and regulatory battles.

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Counting connections and commitments

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Connectivity installations slow slightly over the summer, allowing an opportunity to take a big picture look at the industry and where the various players sit in terms of connected aircraft and future commitments. Compared to a year ago some players have shifted positions, even as the total committed count increases. The latter is definitely good news for all involved while the former is better for some than others.

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SpiceJet launches streaming IFE solution fleet-wide

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More than a year after committing to the platform SpiceJet rolled out its inflight entertainment offering today. The BYOD streaming solution, branded SpicEngage, offers, video content, games, reading options and more. Passengers access the system using their own mobile devices. The system, based on Lufthansa Systems’ BoardConnect platform is available fleet-wide, covering both 737 and Q400 aircraft.

United bringing “Preferred” seating to economy class in Q4 2018

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United Airlines passengers will soon have the option to pay more for assigned seats on board. These are not the Premium Plus premium economy nor the Economy Plus extra legroom seats. The “Preferred” seating section will sit behind those and be an option for selection starting in Q4 2018. This news was obliquely referenced in today’s announcement of the new United Corporate Preferred program at GBTA in San Diego.

Viasat 8: The Ocho!

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It is just one small line inserted into today's Viasat earnings notes, "... total next-generation IFC system installations to around 200 aircraft across eight commercial airlines." The 200 number is nice, but the eight is more significant.

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American Airlines extends Viasat deal to A321neo fleet

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American Airlines will take the Viasat Ka-band inflight connectivity solution on its A321neo fleet when deliveries begin in 2019. The 100-aircraft deal was secured in recent weeks and announced by Viasat as part of its quarterly earnings release Thursday afternoon.

An asterisk on Gogo’s improving revenue numbers

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Gogo posted better than anticipated numbers for Q2 '18 this morning, giving the company's share price a nice boost in early morning trading, though it has since given back some of the gains. The business aviation segment continues to lead the company's fortunes but some glimmers of success in the commercial segments are showing, too. So long as American Airlines is excluded from all considerations.

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Inmarsat starts generating GX airtime revenue, seeks greater agility for growth

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Inmarsat reported its first half financial results this morning in London with one surprising bit of data: The GX commercial aviation service finally started generating airtime revenue is Q2 '18, more than a year after entering service on some commercial aircraft.

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Connectivity milestones aplenty

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Just how many aircraft carry inflight connectivity hardware? And which kit?? A pair of announcements this week gives greater insight into which kit is where and how the market is shifting, rapidly in some cases. Not that installation number 1000 matters more than number 999, of course. Yet somehow it does. Just a little.

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