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Emirates reboots the city ticket office concept, plans new network of shops

12 December 2022 By Seth Miller Leave a Comment

Emirates is betting big that in person shopping will help boost traveler numbers as it revamps a global network of city ticket office facilities, including the new flagship in Jumeriah. (Image via Emirates)

For decades airlines operated physical stores. The internet effectively destroyed City Ticket Offices. Now Emirates is bringing them back.

This story is about: Emirates Filed Under: Airplanes and Airports

JSX now online with SpaceX Starlink

10 December 2022 By Seth Miller 3 Comments

The JSX E145 carrying the special Starlink livery, now also has the Starlink hardware installed. Image via SpaceX

The first JSX aircraft carrying the SpaceX Starlink inflight internet service entered service last week. The carrier confirmed that the FAA certification for the installation was received earlier in the week and SpaceX noted that the kit is active.

This story is about: FAA, Federal Aviation Administration, IFC, IFEC, in-flight connectivity, in-flight internet, in-flight wifi, inflight connectivity, inflight wifi, JSX, LEO, Low Earth Orbit, regional jet, Satellite, SpaceX, Starlink, STC, STCs, Supplemental Type Certificate Filed Under: IFEC

Stellar Blu, Satcom Direct partner for BizAv LEO services

8 December 2022 By Seth Miller Leave a Comment

Business aviation solutions provider Satcom Direct will serve as the preferred provider for Stellar Blu’s Sidewinder antenna systems as the companies roll out the next generation of inflight connectivity for business jets. The Stellar Blu Sidewinder electronically steered array (ESA) terminal will offer a link to OneWeb’s LEO constellation.

This story is about: BizAv, business aviation, electronically steered antenna, electronically steered phased array, ESA, gogo, Jason Sperry, LEO, Low Earth Orbit, OneWeb, QEST, Satcom Direct, Satellite, Sidewinder, Stellar Blu, Tracy Trent Filed Under: IFEC

British Airways brings Paramount+ on board

8 December 2022 By Seth Miller Leave a Comment

British Airways employees got to play Star Trek characters to help draw attention to the new inflight content partnership

British Airways will offer content from streaming video provider Paramount+ on board its long-haul fleet. The partnership offers passengers access to an increased range of entertainment content, but stops a step short of bringing true streaming to all passengers on board.

This story is about: British Airways, elite status, embedded IFE, frequent flier, frequent flyer, IFE, IFEC, in-flight entertainment, inflight entertainment, Paramount+ Filed Under: IFEC, Loyalty

JetBlue revamps TrueBlue Mosaic elite status program

7 December 2022 By Seth Miller 1 Comment

JetBlue is very much not the same airline it was a decade ago when the its Mosaic program launched. And now the elite status portion of the company’s TrueBlue loyalty program will change, reflecting the carrier’s evolution as well as shifts in the overall airline loyalty market.

This story is about: co-brand, cobrand, credit card, credit cards, elite status, frequent flier, frequent flyer, JetBlue, loyalty, Mosaic, TrueBlue Filed Under: Loyalty

Porter Air bringing premium economy(ish) to E195-E2 fleet

6 December 2022 By Seth Miller Leave a Comment

A rendering of the Porter Air E195-E2 jet flying in front of the Toronto Skyline

Porter Air will add an almost premium economy offering, dubbed PorterReserve, as part of its E195-E2 product launch. The offering will be one of three seating options on board the carrier’s first jets, and include other benefits in the terminal and on board as well.

This story is about: ancillary, ancillary fees, ancillary revenue, branded fares, distribution, E195-E2, fare families, fares, in flight, in-flight connectivity, in-flight entertainment, in-flight internet, in-flight wifi, inflight connectivity, inflight entertainment, inflight wifi, Porter Air, premium cabin, premium economy, seating, seats, ViaSat, wifi Filed Under: Distribution, IFEC, Seats & Cabin

Avelo takes a different tack with a Capital One not quite cobrand credit card partnership

6 December 2022 By Seth Miller Leave a Comment

An Avelo 737 departure; image via Avelo

How can a small airline with no loyalty program to speak of take advantage of the booming co-brand credit card market? Avelo and Capital One appear to have a solution.

This story is about: Avelo, Capital One, co-brand, cobrand, credit card, credit cards, frequent flier, frequent flyer, loyalty Filed Under: Loyalty

Thompson Aero brings crash testing in-house

1 December 2022 By Seth Miller Leave a Comment

Rendering of the new seating crash test facility being built by Thompson Aero

Thompson Aero Seating will bring the dynamic testing (a/k/a crash testing) of its seating solution in-house. The company will develop and operate a world-class Dynamic Test Facility (DTF) in Northern Ireland.

This story is about: Neil Taggart, seating, seats, Thompson Aero Filed Under: Seats & Cabin

SkyMiles Loyalty: Measured in Credit Cards

30 November 2022 By Seth Miller 6 Comments

Delta's newest A321neo fleet offers a peek into the future of IFE for many other planes in the fleet

It is no secret that US airline loyalty programs drive the bulk of their profits from co-brand credit card relationships. And with Delta Air Lines’ latest decision to remove a key SkyTeam benefit from its members, the program’s transition to a credit card loyalty offering is arguably complete.

This story is about: ancillary revenue, co-brand, cobrand, Delta Air Lines, elite status, frequent flier, frequent flyer, Lounge, lounges, SkyClub, SkyMiles, SkyTeam Filed Under: Loyalty

Air India, Vistara to merge

29 November 2022 By Seth Miller 2 Comments

Air India 787-8 in Charleston (Image courtesy of Boeing)

Why compete with yourself? For India’s Tata Group, owning both Air India and Vistara – the country’s two full service carriers – presented precisely that challenge. Now Air India and Vistara will merge, bringing a coherent competitive stance to the market, along with an additional cash infusion to boost operations.

This story is about: Air India, Air India Express, AirAsia India, India, LCC, LCCs, Low Cost Carriers, merger, Singapore Airlines, Vistara Filed Under: Airplanes and Airports

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