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Elevate

Too many award seats? Alaska Airlines says whoopsie!

27 July 2018 By Seth Miller Leave a Comment

Rendering of an Alaska Airlines 737 with the low-profile 2Ku antenna mounted to the top of the fuselage, behind the wing. (PRNewsfoto/Alaska Airlines)

Does a merger integration still count as wildly successful if it hurts revenues to the tune of 1.5% for 9ish months? Alaska Airlines’ PSS integration came off incredibly smoothly on the operations side, but the carrier missed on the loyalty side. And lots of frequent flyers got a ton of award seats as a result.

This story is about: Alaska Airlines, awards, Elevate, frequent flier, frequent flyer, loyalty, merger, MileagePlan, PaxEx, points, rewards, Virgin America Filed Under: Loyalty

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