The Business of Passenger Experience
Calling it a next generation network may be a slight stretch but Panasonic Avionics is making some changes to how it delivers inflight connectivity. Adding bandwidth is the (relatively) easy part. Blocking the updates no one needs on a plane is harder but also a potentially more significnat improvement to the passenger experience.
Iberia’s faster inflight internet service is now flying. The Gogo 2Ku service recently activated on multiple aircraft, delivering a significant upgrade for passengers on board.
Looking for free inflight internet connectivity? Japan appears the place to be. ANA will add free internet service on the bulk of its domestic fleet in 2018, delivering more connectivity on more domestic routes than any other carrier in Japan.
Delta and Airbus announced a deal today for at least 100 new A321neo aircraft to be delivered in the first half of the next decade. And, believe it or not, the most significant factor in that decision might not be the planes.
Virgin Atlantic’s 787 fleet will be grounded longer than expected. The carrier cannot get its Rolls Royce Trent-1000 engines replaced quickly enough and is now set to lease additional aircraft to fill in the shortfall. This means a decidedly different passenger experience for some flights and routes.
Delta is bringing more Gogo 2Ku wifi installation work in-house, a move that saves some cash and delivers other benefits for the airline.
Loyalty can earn you free wifi on your next Air Canada flight. The carrier teamed up with inflight connectivity provider Gogo to offer top-tier elites an unlimited connectivity pass to ease their frequent flyer life.
Passengers flying across the Pacific Ocean are set for a major upgrade in inflight connectivity performance. Panasonic Avionics and Eutelsat announced this week that Eutelsat 172b is now in service, delivering a massive increase in capacity to the market, particularly for the routes aircraft use between the United States and Asia.
The past few weeks have been huge for premium cabin redesign news. Singapore Airlines and Emirates are not pulling any punches in their first class suite redesigns. Alas, those products are mostly irrelevant for most travelers. A first class suite doesn’t matter for the 99%+ of consumers. They’re not a factor for business travelers and […]
JetBlue is tweaking its inflight connectivity plans, securing its relationship with ViaSat while pushing Thales out as an integrator. That's mostly good news, unless you're Thales.
