lta Air Lines closed out 2019 much the way it started the year. Revenue is up and costs are mostly under control. Perhaps most important, however, is that the company is seeing gains in premium revenue and the SkyMiles loyalty program.
premium cabin
ZIPAir brings a basic cabin configuration to life
Fully flat beds are coming to the Asian LCC market in mid-2020. But that’s about the only thing exciting in the new ZIPAir cabin configuration unveiled last week. And some of the finer details straddle the line between disappointing and concerning.
Evelop taps Inflight VR for premium passenger entertainment
Some passengers on Spanish leisure carrier evelop! have a new inflight entertainment option on board. The Turista Plus (premium) cabin on the carrier’s A350s is now stocked with InflightVR headsets to help entertain passengers traveling between Spain and the Caribbean.
United Airlines boosts 787 capacity with Polaris conversions
Business class passengers get a boost with the Polaris retrofits coming to United Airlines’ 787 fleet. But down the back the passenger density increases while lavatory count drops. That’s not great news for the bulk of travelers.
Austrian updates seat selection with 3DSeatViewVR
Passengers who can see what they’re buying are more likely to spend extra for more legroom and other seating improvements. That’s the theory Austrian Airlines is working with as the carrier announced the introduction of a 3D preview during the seat selection process. The new service is available today on the airline’s website for flights operated on its Boeing 777 fleet.
British Airways, Airbus helping to develop lighter premium cabin seats
Another UK-based, F1-inspired aircraft seating company?? It isn’t a formal business yet, but this consortium signed on a few big names this week, including British Airways and Airbus, to help develop new premium cabin offerings for airlines.
SAS selects Thompson for A321LR business class
Lie-flat for long-haul. Even on its new, smaller planes, that’s the plan for SAS. Business class passengers will fly on the Thompson Vantage seat as the A321LR joins the carrier’s fleet starting early next year.
Goodbye GPUs, Hello PlusPoints: United revamps elite upgrade scheme
United Airlines is adjusting the way its top MileagePlus elite members will pay for upgrades. And, at least to start, none of the upgrade costs are increasing.
New ad campaign, new service cuts for JetBlue
Balancing top-notch customer service and amenities and costs is a huge challenge for airlines. JetBlue’s structured cost-cutting program is starting to touch bits that passengers will experience and that could be bad news, especially juxtaposed against a backdrop of the company’s new ad campaign.
New challengers at every level: PaxEx Update 2019-08-30
New cabins on the horizon for economy and business class, short-haul and long; might travel get more comfortable rather than less? Plus some good news for travelers looking to get online in the sky or earn free travel with their points.