United Airlines is adjusting the way its top MileagePlus elite members will pay for upgrades. And, at least to start, none of the upgrade costs are increasing.
premium cabin
New ad campaign, new service cuts for JetBlue
Balancing top-notch customer service and amenities and costs is a huge challenge for airlines. JetBlue’s structured cost-cutting program is starting to touch bits that passengers will experience and that could be bad news, especially juxtaposed against a backdrop of the company’s new ad campaign.
New challengers at every level: PaxEx Update 2019-08-30
New cabins on the horizon for economy and business class, short-haul and long; might travel get more comfortable rather than less? Plus some good news for travelers looking to get online in the sky or earn free travel with their points.
A look inside as the MC-21 aims to compete with Airbus, Boeing
The test aircraft are flying. The order book is growing. The Irkut MC-21-300 will compete with the Boeing 737 MAX and Airbus A320neo for airline customers in the next decade and beyond. And, for the first time ever, we now know what the cabin interior will look like.
LATAM focuses on sleep with new Premium Business refresh
Long-haul service on LATAM is refocusing on a better sleep experience as the company introduces a new Premium Business service concept and updated cabin configuration. Flat beds with direct aisle access replace a much more cramped layout on the carrier’s 777-300ER fleet while a new culinary concept and cabin crew protocols aim to provide more comfort and privacy to passengers on board.
United brings Dreamliner fleet to O’Hare
United Airlines is bringing its 787 Dreamliner fleet to Chicago. The carrier announced today that it will base some of the Dreamliner fleet at its hometown hub and also establish a pilot crew base to support those operations.
In search of premium: PaxEx Update (2019-08-23)
Where are the premium passengers at? United and Qantas are both pushing new projects that aim to deliver a compelling product and collect those higher yields. Plus a new inflight wifi solution hits an installation milestone and more!
United bets big on premium leisure with 2020 transatlantic expansion
When you fly a plane with 30-50% fewer seats than the competition the business case must be incredibly strong. For United Airlines the new 763 High J layout is proving a valuable tool in its transatlantic market expansion, including new routes announced today for 2020.
United trials pre-order meals on board
United Airlines wants to let its first class passengers pre-select meals on domestic flights. The carrier is in the early stages of a trial to deliver this improvement to its travelers, with the first test flight to occur on Wednesday, July 31.
PaxEx Update: 19 July 2019
United Airlines has new seating plans for its 787s, EgyptAir has a sleek looking new A220 and OneWeb has connectivity in space. Plus a big financial hit for Boeing and a soft-launch for IAG.