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UAMedia2019

Does hourly service a shuttle make??

31 October 2019 By Seth Miller Leave a Comment

What does it take to claim a “Shuttle” service between two airports? Is it hourly service throughout the day? Is it more flexible fees and policies? Is it improved catering on board? For United Airlines and the new “shuttle-like” service between Newark and Washington’s Reagan National Airport (DCA) the answer might surprise you.

This story is about: American Airlines, Bombardier, CRJ550, DCA, Delta Air Lines, E175, Embraer, EWR, JetBlue, Newark, routes, Shuttle, UAMedia2019, United Airlines, Washington DC Filed Under: Airplanes and Airports

MilePlay: Inside the numbers of United’s loyalty gamification & personalization push

30 October 2019 By Seth Miller Leave a Comment

Personalization and gamification. If you’re running a loyalty program these are key considerations that drive member engagement and incremental revenue generation. It is hard to judge the results from the outside looking in, but United Airlines opened up recently, sharing the success of its MilePlay promotions.

This story is about: co-brand, cobrand, credit card, credit cards, Economy Plus, frequent flier, frequent flyer, loyalty, MileagePlus, personalization, promotions, UAMedia2019, United Airlines Filed Under: Loyalty

United Airlines’ 50-seat RJ refresh will not include IFE/C…Yet!

29 October 2019 By Seth Miller 1 Comment

United's Chief Customer Officer Toby Enqvist presents details of the company's planned EMB-145 revamp

With the United Express ERJ-145 slated for a full interiors refresh starting in early 2020 is now time for entertainment and wifi to also take flight on the company’s smallest jets? It seems likely, even if that bit was not supposed to be public just yet.

This story is about: air-to-ground, ATG, ATG4, gogo, IFC, IFE, IFEC, in flight, in-flight connectivity, in-flight entertainment, in-flight internet, in-seat power, inflight connectivity, inflight entertainment, PaxEx, regional jet, seats, SmartSky, SmartSky LTE, Streaming IFE, UAMedia2019, wifi Filed Under: IFEC, PremCat

What to expect on board as United’s new CRJ550 takes flight

27 October 2019 By Seth Miller 1 Comment

Removing nearly 30% of the seats from an aircraft is guaranteed to make the remaining product a more comfortable experience. Still, until United Airlines opened up its new CRJ550 to passengers over the weekend it was not clear just how much better the on board passenger experience would be. This plane is a big win, and not just for first class passengers.

This story is about: air-to-ground, ATG, ATG4, carry-on baggage, CRJ550, dining, economy class, Economy Plus, first class, gogo, IFC, IFE, IFEC, in flight, in-flight connectivity, in-flight entertainment, in-flight internet, in-seat power, inflight connectivity, inflight entertainment, PaxEx, regional jet, seating, seats, Streaming IFE, UAMedia2019, United Airlines, wifi Filed Under: IFEC, Product Reviews, Seats & Cabin

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