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Ground Services

American reopening Flagship lounges, expanding access

24 August 2021 By Seth Miller 1 Comment

As airlines shuttered lounges across the globe at the onset of the pandemic, many promised to reopen when premium demand returned. American Airlines is ready to make good on that commitment, with its first two Flagship Lounges set to welcome guests again beginning next month.

This story is about: American Airlines, business class, Chicago, Dallas, DFW, first class, JFK, JFK Airport, LAX, Los Angeles, Lounge, lounges, MIA, Miami, O'Hare, ORD, premium cabin Filed Under: Ground Services

Clear, others, expected to add TSA PreCheck enrollment later this year

20 July 2021 By Seth Miller Leave a Comment

Airport biometrics company Clear could be expanding into the TSA PreCheck business by the end of the year. It is one of three companies eligible to enroll travelers in the expedited airport screening program, and the Agency expects that at least one, if not all three, could have their new systems online later this year.

This story is about: CLEAR, PreCheck, security, Transportation Security Administration, TSA Filed Under: Ground Services

Finnair launches "Business Light" basic premium fare option

15 June 2021 By Seth Miller 1 Comment

Business class seat on Finnair's A350

Finnair believes that some business class passengers might be making the purchase solely for the premium in-flight experience. The carrier launched a “Business Light” ticketing option today that delivers the on-board amenities but not other business class benefits.

This story is about: ancillary, ancillary fees, ancillary revenue, basic business, basic economy, business class, Business Light, elite status, EuroBiz, fares, Finnair, frequent flyer, IFC, in-flight connectivity, in-flight internet, inflight connectivity, Lounge, premium cabin, wifi Filed Under: Airplanes and Airports, Ground Services, IFEC, Loyalty

Apple adds TSA-compliant ID capability to iOS Wallet

7 June 2021 By Seth Miller Leave a Comment

Scan your ID into Apple Wallet and use an iPhone to clear TSA security. It could happen later this year.

It was nearly a decade ago that Apple launched Passbook as part of iOS 6. That opened the door to a mobile phone storing digital boarding passes, loyalty program cards, and more. Now the company wants to take an even deeper role in the travel experience: Apple wants the iPhone to be your ID as part of iOS 15.

This story is about: Apple, digital transformation, iOS, Transportation Security Administration, TSA Filed Under: Ground Services

British Airways seeks holiday makers with Heathrow handling treats

27 May 2021 By Seth Miller Leave a Comment

British Airways has plenty of premium services capacity at its Heathrow home base and far too few passengers using it. Package holiday travelers this summer will benefit from that excess.

This story is about: British Airways, business class, economy class, first class, Heathrow, LHR, Lounge, lounges, premium cabin, premium economy, vacation packages Filed Under: Ground Services

Our Long National (Airport) Nightmare is Over

20 April 2021 By Seth Miller 1 Comment

So long, Gate 35X. We won’t miss you at all.

This story is about: American Airlines, DCA, regional jet, terminal, terminals, Washington DC Filed Under: Ground Services

Air Canada, Transat merger approved, with notable conditions attached

12 February 2021 By Seth Miller 2 Comments

Air Canada and Air Transat received approval from the Canadian government this week to close on their merger, though not without some additional conditions covering slots, loyalty, lounges, and Quebec employment guarantees.

This story is about: Air Canada, Air Transat, Canada, COVID-19, frequent flier, frequent flyer, Lounge, loyalty, maintenance, merger, MRO, routes, TATL, transatlantic Filed Under: Airplanes and Airports, Ground Services, Loyalty

WestJet’s flagship Elevation Lounge set to open in Calgary

27 October 2020 By Seth Miller 1 Comment

After two years of planning and construction WestJet’s flagship lounge is set to open at Calgary International Airport. The Elevation Lounge offers a more than 9,300 square feet of space with panoramic views and Canadian-inspired details.

This story is about: business class, Calgary, elite status, Lounge, lounges, premium cabin, WestJet, YYC Filed Under: Ground Services

AirAsia, Vision-Box boost biometric boarding

23 October 2020 By Seth Miller 1 Comment

AirAsia is pushing hard into biometrics, dramatically expanding its FACES contactless facial recognition system in partnership with Vision-Box.

This story is about: AirAsia, biometrics, digital transformation, facial recognition, Orchestra, Vision-Box Filed Under: Ground Services

AIX/WTCE 2021 takes a delay

9 October 2020 By Seth Miller Leave a Comment

Even as the aviation industry pushes harder and harder for passengers to return to the skies, the companies behind the scenes concede that recovery will be a long, slow path. The latest tell on that front is a decision to delay the Aircraft Interiors Expo and World Travel Catering & Onboard Services Expo, typically hosted in early April. The new dats are 31 August to 2 September 2021.

This story is about: Aircraft Interiors Expo, AIX, conferences, WTCE Filed Under: Ground Services, IFEC, Seats & Cabin

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