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Product Reviews

A fresh take on the Breeze in-flight experience

23 February 2022 By Seth Miller 8 Comments

Time for pushback of the first Breeze E-Jet departure from Palm Beach International Airport

Yes, Breeze Airways flies under the low cost carrier concept. But executives hope the airline will be seen more as a “Nice Low Cost Carrier, a niche of its own where we really focus on treating guests the right way.” Here’s how that’s playing out, nine months into the airline’s operations.

This story is about: Airconnect Go, ancillary, ancillary fees, ancillary revenue, Anuvu, Breeze Airways, bundling, dining, economy class, IFC, IFE, IFEC, in flight, in-flight connectivity, in-flight entertainment, in-flight internet, in-flight wifi, in-seat power, product review, Safran, Safran Seats, seating, seats, trip report, Z110i Filed Under: IFEC, Product Reviews, Seats & Cabin

JetBlue’s Mint Studio to London: Most of the premium, none of the crowd

25 August 2021 By Seth Miller 5 Comments

My main course choices, including Chicken Milanese, Cavatelli, and Roasted Carrots

With half of the aircraft space devoted to the Mint business class cabin it is clear that JetBlue wants to win over the premium travel market to London. And while loads are light as service ramps up (and COVID continues to impact international travel rules), the on-board offering represents well versus the competition.

This story is about: A321LR, business class, JetBlue, premium cabin, seating, seats, Thompson Aero, Vantage, Vantage Solo, VantageSOLO Filed Under: Product Reviews, Seats & Cabin

JetBlue across the Atlantic: A compelling coach offering to London

16 August 2021 By Seth Miller 4 Comments

The JetBlue winglet under Heathrow's iconic ATC tower, with competitors American Airlines and Virgin Atlantic in the background

From the moment the company announced its plans, there was little doubt that JetBlue would bring a different take to the transatlantic market. The real question was what the execution would look like. Now that the A321LRs are flying the answer is clear: It is phenomenal.

This story is about: dining, economy class, Heathrow, IFC, IFE, IFEC, in flight, in-flight connectivity, in-flight entertainment, in-flight internet, in-seat power, inflight connectivity, inflight entertainment, JetBlue, JFK, JFK Airport, LHR, London, product review, seating, seats, TATL, transatlantic, trip report Filed Under: IFEC, Product Reviews, Seats & Cabin

Flying on Flair: A Canadian ULCC Adventure

6 August 2021 By Brian Bukowski 10 Comments

Inside the Flair cabin: Plenty of neutral colors, and plenty of seats

What’s the experience like on Flair’s new 737 MAX? Just fine, once you get to that point, though also a bit less than expected.

This story is about: ancillary, ancillary fees, ancillary revenue, economy class, Flair, IFE, IFEC, in flight, in-flight entertainment, inflight entertainment, trip report, ULCC, Ultra low cost carriers, wIFE Filed Under: Product Reviews, Seats & Cabin

Flight Report: Vistara’s domestic 787 experience

22 March 2021 By Vinamra Longani 1 Comment

The Stelia Symphony business class seat offers a 76

This is certainly not how Vistara expected its 787s to be flying as it launched the new fleet and expanded its global footprint. Still, the on-board experience offers several bright spots as the company adapts to the COVID-19 era of service.

This story is about: 787, 787-9, business class, dining, Dreamliner, IFE, IFEC, in flight, in-flight connectivity, in-flight entertainment, in-flight internet, in-seat power, India, inflight connectivity, inflight entertainment, Lounge, moving map, PaxEx, Recaro, seating, seats, Stelia, Symphony, trip report, Vistara Filed Under: IFEC, Product Reviews, Seats & Cabin

Bamboo Airways (maybe) delivers the "value" carrier promise

16 December 2019 By Seth Miller Leave a Comment

The Bamboo Airways A321neo at the gate in Hanoi

Bamboo Airways (mostly) operates a fleet of single-aisle Airbus A320 family planes. It is a mishmash of configurations and arrangements. Still, it is a mostly positive experience on board, one that makes flying with Bamboo pleasurable.

This story is about: A321neo, Airbus, AirFi, Bamboo Airways, economy class, in-flight connectivity, in-flight entertainment, in-flight internet, in-seat power, inflight connectivity, inflight entertainment, PaxEx, seating, seats, Streaming IFE, trip report, Vietnam Filed Under: Product Reviews

Putting AirAsia’s new GX WiFi to the test

9 December 2019 By Seth Miller Leave a Comment

Deploy quickly and work out the bugs along the way. That’s not a typical approach to anything in the aviation world, and for good reason. But for AirAsia’s GX Aviation WiFi deployment that’s the plan, even if it means some hiccups along the way, as were experienced during a recent demonstration flight.

This story is about: AirAsia, AirAsia WiFi, ancillary, ancillary fees, ancillary revenue, FTEAsia19, GX, GX Aviation, IFC, IFE, IFEC, in flight, in-flight connectivity, in-flight entertainment, in-flight internet, inflight connectivity, inflight entertainment, Inmarsat, Ka, Ka-band, ROKKI, SwiftBroadBand Filed Under: IFEC, Product Reviews

What to expect on board as United’s new CRJ550 takes flight

27 October 2019 By Seth Miller 1 Comment

Removing nearly 30% of the seats from an aircraft is guaranteed to make the remaining product a more comfortable experience. Still, until United Airlines opened up its new CRJ550 to passengers over the weekend it was not clear just how much better the on board passenger experience would be. This plane is a big win, and not just for first class passengers.

This story is about: air-to-ground, ATG, ATG4, carry-on baggage, CRJ550, dining, economy class, Economy Plus, first class, gogo, IFC, IFE, IFEC, in flight, in-flight connectivity, in-flight entertainment, in-flight internet, in-seat power, inflight connectivity, inflight entertainment, PaxEx, regional jet, seating, seats, Streaming IFE, UAMedia2019, United Airlines, wifi Filed Under: IFEC, Product Reviews, Seats & Cabin

On board the new JetBlue A321neo

27 September 2019 By Seth Miller Leave a Comment

What’s it like to fly on JetBlue’s newest A321neo? Come along on board as I put it through the paces.

This story is about: A321neo, Astronics, AVANT, economy class, embedded IFE, IFC, IFE, IFEC, in flight, in-flight connectivity, in-flight entertainment, in-flight internet, in-seat power, inflight connectivity, inflight entertainment, JetBlue, Ka, Ka-band, seating, seats, Thales, Thales AVANT, Thales Inflyt, trip report, ViaSat, ViaSat-2 Filed Under: IFEC, Product Reviews, Seats & Cabin

The best lounge at Incheon T2 is the 7-11

22 July 2019 By Seth Miller 3 Comments

Plenty of options to choose from for snacks inside the Incheon T2 7-11

Is it possible that the best place to relax before a flight is the convenience store tucked away behind the food court? At Incheon’s T2 the 7-11 offers a compelling set of services that might make you rethink the idea of a lounge visit.

This story is about: ICN, Incheon, Lounge, PaxEx, product review, Seoul, trip report Filed Under: Ground Services, Product Reviews

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