How can you make the loyalty program more relevant for the travelers slowly returning to the skies over North America? Points and travel are not a compelling as they were last year, but American Airlines is hoping that its AAdvantage members will consider spending some of their account balance to gain a bit of extra comfort and privacy during their travel day through the Five Star Services program.
American Airlines
Slot swappin’ – How New York operations could shift for American Airlines and JetBlue
When the deal was first announced JetBlue and American Airlines chose to keep quiet about potential slot swaps at New York City’s airports. With some time now passed, however, both sides are sharing more. And – pending regulatory approval – it is clear that they have big plans together.
American Airlines takes control with new WiFi portal launch
American Airlines completed its inflight connectivity systems upgrade last year and now is taking that more difficult step, harmonizing the login portal for its passengers. An updated, unified interface deploys on the Viasat and Gogo-fitted aircraft this month.
American, JetBlue team for NYC, Boston feed
American Airlines and JetBlue are to launch a “strategic partnership” in Boston and the New York City area, aligning flights and loyalty program benefits to boost their recovery. It reads well in the press release, but how it evoloves in practice is very much up in the air, with few details available from either side.
American Airlines details fraudulent AAdvantage behaviors
If you’re going to pick a fight with the airlines over “stolen” points make sure you’ve covered your tracks. This appears to be the lesson for one American Airlines AAdvantage member after an effort to recover points from a cancelled trip turned in to an Exposé of fraud.
July’s magic: The Weekly Wrap–3 July 2020
As the calendar rolled over to July the global aviation community saw significant wins. Borders reopened, airlines resumed or increased flight levels. And, perhaps most exciting, lounges are reopening, too. Get details on that and lots more in this edition of The Weekly Wrap
American’s long-haul revamp surrenders Los Angeles
For years airlines have battled to dominate international markets from Los Angeles International Airport. This week American Airlines effectively conceded defeat in that market. As part of its long-haul network revamp the carrier will shed most of those routes from LAX.
Air Canada brings back inflight meals, lounges, middle seat passengers
Travelers on Air Canada flights will soon have a few more of the creature comforts they’re used to when traveling. But they’ll also be sharing them with more creatures. The carrier joins a growing list of airlines halting the process of blocking middle seats.
JetBlue’s crazy summer of new routes
If ever there were a time to try something completely crazy in the route planning department, this is it. JetBlue’s new route plan brings the carrier deep into competitor hubs and away from its own as the carrier aims to bring planes and crew back to the skies.
Masks Matter: US carriers plan more enforcement for on-board behavior
For those traveling by air today the best protection against potential COVID-19 exposure is to wear a mask during the flight. But even as some US airlines insist that passengers wear masks, enforcement has been limited and consequences for non-compliance essentially nil. This week several airlines indicated a renewed focus on enforcement of those rules, with violators potentially barred from future flights.









