Aeroplan is coming home and Air Canada has a LOT of big ideas on what that will mean for the future of its loyalty program. The program won’t relaunch for members until late 2020, but significant changes are already underway to lay the groundwork for the new program. Mark Nasr, AC’s Vice President, Loyalty & eCommerce, recently spoke with PaxEx.Aero to review some of the changes that members can expect to see.
So much happening at the World Aviation Festival this year but a few bits stood out above the rest for direct impact on passengers. Here are a few of the highlights from Air Canada, TAP Portugal, EasyJet and more.
Riding high on the launch of the European Aviation Network earlier this year, plans are afoot to expand the air-to-ground (ATG) inflight connectivity coverage footprint. Leading that charge is a company few have heard of, in large part because it did not exist until earlier this year. SkyFive, spun off from Nokia's core business, is now running projects in at least three other markets, with one network online for testing today. CEO Thorsten Robrecht spoke with PaxEx.Aero on the sidelines of the World Aviation Festival in London this week, keen to celebrate the early accomplishments with EAN, but also to highlight significant future potential for the technology on a global scale.
With a mission statement of “Internet access everywhere, for everyone” OneWeb has plenty of markets where it can deliver its product to excited customers. Going forward the company wants commercial aviation to be a large part of that conversation. The company is starting to talk in detail about its plans for joining the market, and its targets are significant.
What does it take for an airline to be great on social media? And is there a good way to objectively rank airlines on that front? Headed in to the 2019 edition of the World Aviation Festival Awario used its social media management tools to score 52 airlines around the globe and came up with some interesting results.