PaxEx.Aero

The Business of Passenger Experience

IFC

PaxEx Premium: More phased array delays??

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The inflight connectivity community has suffered from years of disappointment as promise after promise from manufacturers failed to yield electronically steered phased array (ESAs) antennae for commercial aircraft. Phasor and others appeared poised to break that streak, with the news at Aircraft Interiors Expo in Hamburg more optimistic than not. An update from one inflight connectivity provider this week calls some of that optimism into question, however.

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Norwegian goes gate-to-gate for inflight wifi connectivity

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More passengers can spend more flight time online for free thanks to the latest inflight connectivity update from Norwegian Airlines. The carrier announced today that all of its connected aircraft now offer the service gate-to-gate rather than only above 10,000 feet.

SmartSky boosts sales channel with Honeywell Aerospace VAR deal

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As the network buildout enters the home stretch SmartSky’s sales efforts continue apace. Honeywell Aerospace signed on as a value-added reseller for the SmartSky air-to-ground inflight connectivity solution this week.

Hawaiian Air adds PACE real-time weather to the flight deck

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Can Hawaiian Airlines convert an onboard datalink into real cash savings for the operation? That’s the holy grail of promises from satellite network operators and the carrier believes its recent invesment in the Pacelab Flight Profile Optimizer (FPO) solution can deliver.

La Compagnie launches transatlantic A321neo service

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Upgraded seats, inflight entertainment and free, high-speed internet service officially took flight today for all-business class airline La Compagnie. The French airline’s first A321neo aircraft now operates scheduled flights between Paris and Newark.

Korean Air plans interior overhaul, inflight connectivity service

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The next generation of Korean Air’s inflight service will see significant changes from the current product. Inflight wifi and a refreshed cabin seating configuration will fly soon as the company seeks to better meet passenger needs.

Viasat delivers inflight connectivity on Embraer Praetor 600

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Among the many accomplishments Embraer’s Praetor 600 realized this week, arriving at EBACE with inflight wifi operational is a pretty nice win. That system is operating on the Viasat network and includes the newest BizAv tail-mount kit from the company.

Gogo 2Ku to fly on the ACJ319neo

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Late last month Airbus performed an impressive feat: It flew an A319neo for more than 16 hours as part of the certification process for the type. That same plane, the first customer frame of the A319neo, will soon be delivered to a private owner. When that happens it will also allow for the travelers on board to be online and entertained for any of its trips. Gogo announced today that it will be fitted with the 2Ku inflight connectivity solution as part of the kitting out process.

KLM kicked offline by Intelsat 29e outage

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When the Intelsat 29e satellite failed last month anchor tenant Panasonic Avionics indicated that it had mitigated the loss of capacity for all customers. One airline is now suggesting the mitigation efforts were insufficient.