The Business of Passenger Experience
Fresh off the announcement of its first commercial airline customer, upstart inflight connectivity provider SmartSky secured additional funding to complete its nationwide network deployment. The company announced a $104mm investment, bringing the total investment for the company to nearly $350 million.
Little deals matter, too. Italian leisure carrier Neos is the latest carrier to choose an inflight wifi connectivity solution. The carrier picked Viasat’s Ka-band system to operate on its trio of 787 Dreamliners.
Short on the heels of announcing its long-haul fleet is getting new and better inflight wifi service Norwegian is also upgrading the legacy installs with a new, faster offering, though higher speed options carry a charge.
Inflight wifi connectivity is now live on the Air France A320 family of aircraft. The service is delivered by Global Eagle with Orange acting as the integrator and ISP for the connection.
More media is now free on flights across North America. Announcements from United Airlines and American Airlines this morning will bring complimentary live television and streaming music to millions more passengers each year.
Indonesian national carrier Garuda is expanding its inflight wifi commitment with Inmarsat’s GX Aviation solution. The move follows the selection earlier this year by Citilink, an LCC carrier in the Garuda Group, to install the same kit. The signed contract also quashes any hopes Global Eagle still had of resuscitating its deal with the carrier.
JetSuiteX sees spectacular passenger satisfaction scores, but one small gap in the offering: Inflight wifi connectivity is not available on the carrier’s Embraer 135 fleet. That will change in Q4 2019 as the company rolls out the SmartSky ATG connectivity solution across its aircraft.
Score another successful test of existing antenna hardware on the new, LEO satellite technology. This time it is Ball Aerospace and its electronically steered flat panel kit linking up with Telesat’s LEO 1.
Gogo's operational structure is set to change. CEO Oakleigh Thorne has long hinted at adjustments he wants to make. The shifts were previously associated with discussions around potential change of ownership or debt refinancing. While those options remain on the table the moves will be made now, PaxEx.Aero has learned. Company employees were informed of the changes this week.
Call it one of the fastest inflight wifi deployment project in history. Inmarsat announced today that its GX Aviation product is live for customers on Citilink Indonesia. The project, spearheaded by Indonesian telecoms provider Mahata Aero Teknologi (MAT), took just six months from the signing of a contract to activation on the first aircraft.
