The Business of Passenger Experience
Gogo appears to have solved its most significant short-term challenge, with a $900mm debt offering lined up to provide five years of breathing room as the company inches towards a positive free cash flow.
Flights mostly outside Inmarsat’s European Aviation Network (EAN) terrestrial network coverage area present a special challenge of service levels and expectations. Here’s how the company is handling them in at least one scenario.
After more than 71 years there’s a new superlative in flight. Scaled Composites’ Stratolaunch now holds the title of largest (by wingspan) aircraft to fly, displacing the Spruce Goose. Will the future of Stratolaunch differ from its historical connection??
This content was available to PaxEx Premium subscribers first. Sign up now to get early access to the IFEC news that matters most. What happens when gigabits of capacity goes offline? Passengers and inflight connectivity providers alike are about to find out. Intelsat 29e, the first of the Epic Ku-band High Throughput Satellites, suffered a […]
What happens when gigabits of capacity goes offline? Passengers and inflight connectivity providers alike are about to find out. Intelsat 29e, the first of the Epic Ku-band High Throughput Satellites, suffered a fuel leak on 7 April 2019, followed by a second issue on 9 April. The satellite is in "safe mode" meaning all customer-facing services are disabled as the operator seeks to address the problems. This represents a significant hit to Ku-band capacity over the Americas and the North Atlantic Ocean.
Where and when will inflight internet finally take flight in India. A pair of players – Inmarsat and Global Eagle – are leading the charge to deliver connected aircraft in the region. At the Aircraft Interiors Expo in Hamburg last week both vendors provided updates on their efforts, with neither appearing likely to fly in 2019.
The wheels of justice may turn slowly, but they press forward as Viasat continues its efforts to see Inmarsat's European Aviation Network (EAN) shuttered. The company won a ruling in Belgium that will see some of the open questions passed to the European Court of Justice (ECJ), reaching the top legal threshold and potentially putting an end to the wrangling. Alas, no one expects the answers to come quickly.
After nearly three billion dollars invested and eight successful launch missions the Iridium NEXT constellation is nearly complete. In just a couple weeks the final swaps will take place and the full complement of 66 NEXT satellites will be online. For Iridium the milestone brings a dramatic shift in business plans and economics. CEO Matt Desch is clear that reducing CapEx is a key near-term goal and that the company will remain focused on its niche markets, "If we can offer that service at 22-100kbps with a very small antenna that can be installed into a small drone or an automobile or a sensor in the ocean, that will expand the market tremendously. That is not a market that anyone is talking
about. We believe Iridium NEXT and Certus is best positioned to deliver on that." But he also makes clear that neither of those plans is truly absolute. Expect to see Iridium "bleed into some things" that don't truly fit the mold. Inflight services is one vertical where Certus will likely disrupt the status quo.
Inmarsat secured a new way into space. The company signed on with Mitsubishi Heavy Industries as the first commercial customer for the H3 launch vehicle. The launch is expected in 2022(ish).
The first two aircraft in Latin America with Inmarsat’s GX Aviation inflight connectivity solution are now online. Avianca officially inaugurated the service this week, launching a two month trial period where passengers can connect for free while in flight.
