Launching a new product at an airline that requires changing the layout of the cabin brings a lot of risk. Allegiant remains convinced its “Extra” seats play is paying off.
unbundling
Delta pushes product segmentation, punts on Basic Business for now
Market segmentation is all the rage at airlines these days, but can it go too far? How many different versions of an economy class ticket does Delta Air Lines really need?
Less Artificial, more Intelligence, please!
Even as airlines invest in so-called artificial intelligence-powered systems, they continue to demonstrate the troubles they have with implementing seemingly simple intelligence for their offerings
Baltimore, Boston picked for PLAY’s US debut
Travelers from Baltimore and Boston now have a new option to Europe. Iceland’s PLAY intends to launch both markets in Spring 2022, connecting the US to Europe via its hub at Keflavik.
EasyJet shrinks cabin baggage allowance
The carrier is pitching the move as a push to improve on-time performance, but easyJet’s new hand baggage policy looks an awful lot like an ancillary revenue push.
Finding détente in the airline-GDS cost battle: Air France/KLM and Amadeus make peace, progress
Peace is possible between the airlines and GDS platforms! Air France/KLM and Amedeus agreed to waive distribution fees in some cases, benefiting passengers in the near term. But it is the longer term plans around NDC content distribution that hold real potential for an improved passenger experience.