The Business of Passenger Experience
Fast wifi, fleet wide and flying in about a year. The original announcement between Thales Inflyt and Spirit Airlines laid out an aggressive plan to fit the low cost carrier's fleet with inflight connectivity service. More than a year later, however, only a handful of planes have the system installed and it is not active for passengers on any of them. What happened and when will it get better??
United Airlines appears poised to adjust its 737 MAX order book, as well as change the way the aircraft interiors are fitted. Multiple internal documents reveal an updated plan that should have passengers happy on board.
Another business class double bed concept, more first class on regional jets and a lot about the A220 top this week’s PaxEx news. Check it out!
The aircraft type will be new to the fleet, but JetBlue’s A220s will have some familiar touches on board. Among them, the inflight WiFi connectivity will be delivered by Viasat. And it will continue to be free to passengers.
A new A321LR enters service for Aer Lingus, faster security screening for United and promises of faster infilght WiFi. Plus Hulu takes flight on Delta and more! Get all the details in this week’s PaxEx Update.
As inflight connectivity products mature and consumers become familiar with the offerings the expectation from suppliers is that they will pay more for the services more often. Just how long that maturation process takes remains an interesting question, however. The latest report from Inmarsat adds more data to consider on this front, but few solid answers.
Air France will add sixty A220-300 aircraft to its fleet from September 2021. The planes will replace the carrier’s aging A318 and A319 aircraft. The carrier also announced plans to fully retire its fleet of ten A380s by 2022.
Chalk up another successful test of an electronically steered antenna (ESA) against a low earth orbit (LEO) satellite. This time around the Kymeta u7 ESA repeatedly established reliable connectivity with Kepler’s two demonstration satellites.
It was one of the faster installations and activations for a new inflight connectivity customer. In under a year Indonesia's Citilink went from agreement to contract to installation to activation of its onboard WiFi solution, powered by Inmarsat's GX Aviation and managed by Mahata Aero Teknologi (MAT). Now that deal – and the associated installations on Garuda and Sriwijaya – appears dead.
Aer Lingus took delivery of its first A321LR last week and is wasting little time in pressing the aircraft into service. Flights to Hartford begin on Friday, August 2, 2019.
