PaxEx.Aero

The Business of Passenger Experience

Delta Air Lines

PaxEx Premium: Challenged to the core

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It was supposed to be a massive shift of market share in the inflight connectivity world. Former Panasonic Avionics executive David Bruner claimed significant numbers of Southwest Airlines aircraft would see the Global Eagle kit uninstalled, replaced with PAC's solution, along with the ongoing line-fit deliveries. Instead Global Eagle is replacing PAC on the small number of 737s that were installed. And that might not even be the largest challenge Panasonic faces today.

In the couple months since PAC's partnership announcement with Inmarsat the company has pushed a two pronged approach to its future business. One one side sits the core competencies of its inflight entertainment business. On the other, driven by many of the new faces in the company's leadership, comes a shift towards a services operation. Both sides face challenges.

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PaxEx Premium: A different Vision for Delta’s IFE

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Last Friday's news of a new wireless IFE offering on Delta's A330neo fleet suggested a high likelihood of the Gogo Vision Touch product expanding beyond the carrier's A220 fleet. New - and unconfirmed - details now suggest another, somewhat unexpected vendor in play.

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Delta adds A330s, shakes up cabin amenities

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The add-on order for ten more Delta A330-900neo aircraft is not nearly as significant as a couple of the cabin amenity changes it includes.

Now more exclusive: Delta pares back SkyClub access

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The balance between crowded airport lounges and the incremental revenue realized from selling access reached a tipping point for Delta Air Lines. Effective immediately the carrier no longer sells single visit passes. Annual membership costs will also increase in 2019.

China Southern quits SkyTeam, seeks stronger partnerships

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SkyTeam lost its largest mainland China airline this week. China Southern announced it will quit the alliance in 2019. The non-renewal of the membership contract will see the carrier transition out of its alliance relationships in the coming year. This is not a hard stop of relations; rather, the changes are likely to roll out over time. It is also not a surprise.

United Airlines wants more Shanghai, hindering American’s China plans

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United Airlines joined Delta Air Lines in seeking additional service to Shanghai. The move puts American Airlines in a bind as that carrier hoped to squat on route authorities that are now in demand by the competition.

Delta to launch Minneapolis-Shanghai service in 2020

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Delta Air Lines intends to serve Shanghai from its hub at Minneapolis-St. Paul, growing the connecting opportunities between the USA and China. The carrier applied for the necessary route authorities this morning, seeking to launch daily service in June 2020 on the A350-900. The new route would bring to three the number of Asia destinations served from MSP.

Delta’s first A220 flights now on sale

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The first Delta Air Lines A220 flights are now loaded into the schedule and on sale for travelers. The carrier intends to base the fleet initially at New York City’s LaGuardia Airport and serve routes focused on business travelers, with Boston and Dallas-Fort Worth the first two destinations starting 31 January 2019. Over the summer of 2019 as the fleet grows the A220 will also serve Houston, Salt Lake City, Detroit, Minneapolis-St. Paul and JFK.

JetBlue confirms 2019 route changes

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Building on yesterday’s report that JetBlue plans “aggressive” changes to its route network details the changes are now public. One new international destination joins the route map and several routes see increased frequencies. The carrier will also close three stations and shift one to seasonal service. A handful of routes will also be shuttered. This round of changes will begin to show in JetBlue’s schedule effective in January 2019.