The Business of Passenger Experience
It is just one small line inserted into today's Viasat earnings notes, "... total next-generation IFC system installations to around 200 aircraft across eight commercial airlines." The 200 number is nice, but the eight is more significant.
American Airlines will take the Viasat Ka-band inflight connectivity solution on its A321neo fleet when deliveries begin in 2019. The 100-aircraft deal was secured in recent weeks and announced by Viasat as part of its quarterly earnings release Thursday afternoon.
After months and months of delays with their certification to operate in mainland China the very auspicious 8/8 saw two airlines take delivery of the type.
Gogo posted better than anticipated numbers for Q2 '18 this morning, giving the company's share price a nice boost in early morning trading, though it has since given back some of the gains. The business aviation segment continues to lead the company's fortunes but some glimmers of success in the commercial segments are showing, too. So long as American Airlines is excluded from all considerations.
The push for US airlines to better monetize their loyalty programs continues to grow. But don't expect it to happen any time soon. Airline executives continue to push back – strongly – against such suggestions from Wall Street analysts. The most recent such conversation, during American Airlines' Q2 2018 earnings call CEO Doug Parker was aggressive in explaining why his airline will not be considering such. The co-brand relationship with the credit card is simply too strong.
Let us assume, for a moment, that airlines are ridiculous but not outright stupid. That might be a stretch, but presumably they go in to any particular course of action with something resembling a plan. Which makes Norwegian’s use of the Hi Fly A380 this week incredibly baffling.
Aeroplan will still have a Canadian airline partner when Air Canada’s participation in the program ends in 2020. Toronto-based Porter Air will convert its VIPorter loyalty program into the Aeroplan scheme at that time. Ongoing conversations with the oneworld alliance could further extend the loyalty program’s reach as its Star Alliance link disappears.
Adding extra flights to the schedule for the annual CES show in Las Vegas is a relatively common move. Demand is high and travelers are willing to pay higher than average prices to be at the massive technology conference so the airlines tend to enjoy nice profits on those flights. American Airlines and JAL are the latest to make a play for that traffic.
Looking to get far away from England this winter but don’t want to break the bank on flights? Lufthansa Group airlines Lufthansa, Austrian and Swiss launched their Anyway Travel Pass promotion this week, offering a discounted means to a guaranteed flight on your desired date of travel, so long as you don’t care too much about the departure time or which of the three carriers you’re flying on. The deal applies for departures from London-Heathrow (LHR), Birmingham (BHX) and Manchester (MAN) with 14 destinations available starting at £139 each way including all taxes.
Inmarsat reported its first half financial results this morning in London with one surprising bit of data: The GX commercial aviation service finally started generating airtime revenue is Q2 '18, more than a year after entering service on some commercial aircraft.
