The Business of Passenger Experience
Checked bag? Priority boarding? Concert tickets??
Passengers traveling with Allegiant will soon have the option to bundle concert tickets with their flight bookings, thanks to a new multi-year partnership with Live Nation and Ticketmaster.
Checked bag? Priority boarding? Concert tickets??
Passengers traveling with Allegiant will soon have the option to bundle concert tickets with their flight bookings, thanks to a new multi-year partnership with Live Nation and Ticketmaster.
When it comes to launching new service at smaller airports revenue guarantees to airlines are a key factor. The US Department of Transportation offers Small Community Air Service Development Program (SCASDP) grants to help airports cover the costs of those guarantees. And with another round of applications released this week we can see which markets are compelling to airports and airlines.
More than a dozen longer domestic routes added at LAX in the past year are likely to bring about a different sort of recovery as the pandemic subsides.
As part of its cost-cutting efforts discount carrier Allegiant slashed its marketing budget in recent months. But conversion rates are up, and the company decided to make some of the cuts permanent as it thinks it found a better way to sell seats.
Between Memorial Day and Labor Day the US commercial aviation market saw a 37% rebound in the number of passengers flying. Not surprisingly, however, the distribution of that growth was anything but consistent across the country.
The commecial aviation industry as we once knew it faces a dire situation. And none of the recent data offers much of the way in optimism for the coming months.
For those traveling by air today the best protection against potential COVID-19 exposure is to wear a mask during the flight. But even as some US airlines insist that passengers wear masks, enforcement has been limited and consequences for non-compliance essentially nil. This week several airlines indicated a renewed focus on enforcement of those rules, with violators potentially barred from future flights.
Total air traffic numbers are down in Spring 2020. There is no doubt this is true. But some airports are suffering more than others. An examination of TSA Screening Throughput data shows the impact with greater detail, bringing some interesting patterns to light. And one airline, in particular, is shifting the balance of traffic across the USA.
As airlines around the globe debate just how long the travel downturn will be an unlikely outlier opinion was mooted this week from Allegiant. Company executives anticipate a quick bounce back of the leisure travel segment and particularly its specific niche market within the leisure traffic world, thanks to its unique customer base.
The US Department of Transportation (DOT) will offer airlines increased flexibility under their CARES Act obligations. But rather than choosing individual airports that will be exempt the DOT is now going to let the airlines select which stations will see service suspended.
