Finnair believes that some business class passengers might be making the purchase solely for the premium in-flight experience. The carrier launched a “Business Light” ticketing option today that delivers the on-board amenities but not other business class benefits.
fares
JetBlue’s London launch brings an unexpected disruption to fares
JetBlue’s new London service brings many potential disruptions to the transatlantic market. And one unexpected one to the way the carrier operates.
Air Canada fights back on refund demands, disputes DOT authority
Facing dozens of customer complaints to the US Department of Transportation, Air Canada is fighting back. While the carrier has only filed one response publicly so far the contents suggest that passengers may well come up short in their efforts to get their money back. Not only does the airline intend to not provide refunds to passengers on flights it canceled, but it now also suggests that the DOT should not and can not regulate such policies.
Austria to implement minimum fares, short flight surcharges
Prices flying in and out of Austria are set to rise. And at least one airline is happy with the news, though expect lawsuits aplenty before the matter is fully settled.
ATPCO moves to ease ticketing changes for airlines worldwide
Automating millions of airline ticket changes is no easy task. Retroactively adjusting the fare rules was nearly impossible. But ATPCO stepped up to deliver a new Emergency Flexibility option to airlines and distribution channels, massively easing the change burden for the industry.
Inflight social distancing will kill short-haul LCC travel: IATA
Blocking middle seats or even sitting passengers every other row is not a problem when load factors hover in the mid-teens, occasionally peaking at 30% for an especially busy flight. But if social distancing rules remain in place IATA executives believe the LCC market could collapse as a financially unsustainable endeavor.
Hawaiian Airlines Basic Economy goes live; $30 increase to pax
The airline will insist that the move is about increasing options. But Hawaiian Airlines launched its Basic Economy fares in three markets today, resulting in a $30 fare increase to passengers.
A pair of delays hit Hawaiian’s growth plans
The most punctual airline in the United States is facing a pair of notable delays affecting the company’s revenue. Hawaiian Airlines detailed the impact of aircraft delivery issues and new fare products that did not arrive on time.
Carry-on bags are back: American Airlines Basic Economy gets a little less basic
Informed passengers truly can affect the airline industry. Today’s example comes at American Airlines, where carry-on bags will soon be included in the carrier’s Basic Economy fares, owing to a better educated consumer and websites that help them suss out the difference.