How can you make the loyalty program more relevant for the travelers slowly returning to the skies over North America? Points and travel are not a compelling as they were last year, but American Airlines is hoping that its AAdvantage members will consider spending some of their account balance to gain a bit of extra comfort and privacy during their travel day through the Five Star Services program.
loyalty
JetBlue adds Cash & Points redemptions for TrueBlue
JetBlue customers can now choose a new option to pay for flights. The company’s TrueBlue loyalty program introduced a Cash & Points offering today, allowing members to redeem points for a partial value of the fare.
Air Canada launches half-priced Aeroplan rewards in North America
Air Canada is ready to start pulling more passengers out of their homes and back to the skies. The carrier announced a half-price sale for its Aeroplan loyalty program members today to help drive those bookings. The sale is a cap stone to a strong earnings promotion effort the company ran in recent weeks.
United plans $5 billion loan against MileagePlus
United Airlines will secure an additional $5 billion in funding by taking a loan against the MileagePlus loyalty program. The company announced the plans Monday morning as part of an update to its liquidity position. With the loan, and other CARES Act funds, the company anticipates approximately $17 billion in liquidity by September 2020.
JetBlue offers free TrueBlue Mosaic status, plus a year extension
JetBlue waited longer than most to announce plans for its TrueBlue loyalty program in the wake of the coronavirus groundings. But it appears the carrier used that time wisely. With its announcement today JetBlue draws on similar actions from many other carriers but pulls them together in a package that might deliver outsized value to its members.
Avianca declares bankruptcy, seeks protection in restructuring
Colombia’s Avianca became the latest and largest carrier to seek financial protections as the coronavirus pandemic stretches on, grounding airlines and flummoxing their balance sheets
American Airlines extends status, eases qualification
American Airlines AAdvantage members with elite status will hold on to those benefits for an additional year. The carrier announced that change today, along with easing the qualification standards for 2020 and a few other customer-friendly moves.
Air Canada, Alaska Airlines extend elite status
Two more airlines announced elite status extensions this week, waiving the qualification requirements for the 2020 calendar year. Air Canada’s Altitude and Alaska Airlines’ MileagePlan members have another year at their existing tier without any additional flying required. There are a couple unique quirks from each program in how it will work.
Delta, United extend elite status by a year, adjust other benefits
Frequent flyers at two of the world’s largest airlines received a reprieve over the weekend. Delta Air Lines and United Airlines announced major changes to their loyalty program, extended previously earned elite status and other benefits. The moves are dramatic, affecting millions of program members. [A]s coronavirus continues to dramatically impact travel across the globe, […]
Alaska Airlines offers elite bonus earning in face of COVID-19 booking weakness
Still traveling in the face of the global Coronavirus/COVID-19 outbreak? If you’re flying on Alaska Airlines those trips will now get you even closer to elite status in the carrier’s Mileage Plan frequent flyer program.