The beginnings of Project Sunrise and extra leg room for the Kiwis. Plus more wifi (maybe) coming in China and another loyalty top tier moves further away.
Get these stories and more in this week’s PaxEx Update.
The Business of Passenger Experience

Announcements related to inflight connectivity in China are hard to process. Vendors continue to sign agreements and push out releases but forward progress in terms of getting hardware on planes remains stalled. This week Lufthansa Technik (LHT) joined the field with an announcement of an offering for airlines in China. But, like the others, it is unclear what the timeline for implementation will be or where things will go from here.

Long-haul service on LATAM is refocusing on a better sleep experience as the company introduces a new Premium Business service concept and updated cabin configuration. Flat beds with direct aisle access replace a much more cramped layout on the carrier’s 777-300ER fleet while a new culinary concept and cabin crew protocols aim to provide more comfort and privacy to passengers on board.
By Seth Miller

How many different ways can one company get beat up in the inflight entertainment and connectivity market? Astronics faces headwinds in its Aerospace market on three fronts. The 737 MAX grounding has costs on both new production and retrofit efforts, while the loss of Intelsat 29E grounded a connectivity program indefinitely. Add in tariffs related to China suppliers that the company is paying and the numbers are going to be rough in that segment for the foreseeable future.