Even as airlines invest in so-called artificial intelligence-powered systems, they continue to demonstrate the troubles they have with implementing seemingly simple intelligence for their offerings
ancillary
Mixed ancillary messages from Allegiant in Q3 results
Total average fare increased for Allegiant in Q3 2023, but, similar to its ULCC competitors in the US market, the breakdown of those fares shifted. And it is not all good news.
Consumers really do pay to be loyal, and that’s good for them
Not only are customers who buy an elite status match good for airline and hotel loyalty programs, they’re likely more profitable by many metrics than those who the programs previously attracted through free match or challenge programs.
Nourish proposes an inflight catering revolution
How can airlines offer a broad range of fresh food on board that passengers actually want, and even will pay for, while avoiding waste and the myriad challenges of airport catering services? Nourish, a UAE-based startup, believes it can solve that problem, bringing quality meals to travelers while also delivering a bit of incremental profit to airlines.
Pricing tweaks ahead for Spirit’s in-flight Wi-Fi
Nearly a year after Spirit Airlines formally launched its on-board Wi-Fi program, new plans dynamic pricing models are slated for trial later this year.
Singapore Airlines to make Wi-Fi free on board
Singapore Airlines is the latest carrier to bring complimentary inflight Wi-Fi to all passengers on board. The carrier will expand its current offering – limited to 2 hours for passengers in economy class – to allow for access throughout the flight from July 2023.
Alaska Airlines, American Airlines to deliver integrated app check-in option
How do you keep passengers feeling at home when they’re traveling with a partner airline? Alaska Airlines and American Airlines will take a significant step forward on that front in the near future. The two airlines plan to allow flight check-in on mixed carrier bookings on either app, regardless of which operates the first segment.
Breeze teases new pricing models for inflight internet
After three months of testing, Breeze Airways and Viasat are getting more comfortable with the performance of the inflight WiFi service on the carrier’s A220s. And the planned offerings include at least two options unique to the industry.
easyJet talks up AirFi deployment success, future program plans
EasyJet has not been shy about the success of its adoption of AirFi’s on-board shopping and entertainment platform in recent months. And the carrier is just getting started with the system. Simon Cox, the carrier’s Director for InFlight Retail, recently shared some insights with PaxEx.Aero on what’s next as the program matures.
AirFi hypes LEO IFC option on cusp of launch
It could come online within the next few days. The company is confident that timeline won’t stretch past a few weeks. And AirFi’s LEO customers want the service yesterday.