Iberia’s faster inflight internet service is now flying. The Gogo 2Ku service recently activated on multiple aircraft, delivering a significant upgrade for passengers on board.
PaxEx
ANA brings free internet to flights
Looking for free inflight internet connectivity? Japan appears the place to be. ANA will add free internet service on the bulk of its domestic fleet in 2018, delivering more connectivity on more domestic routes than any other carrier in Japan.
KLM’s bot play: Automating Social Media
KLM wants to improve response times on its social media engagements. AI-powered bots are the next step in that effort, with the company unleashing the services to engage with consumers unsupervised.
Basic Economy goes global on Delta
Market “segmentation” revenue is growing faster than ever at Delta and the carrier plans to maintain that pace. Basic Economy on a global scale is the next step on that path.
Put another way: Get ready to pay more for less everywhere you fly.
Revenue-based loyalty? Ja! Miles and More is next
It is not always wise to believe the claims that the shfit to evenue-based earning is to help simplify loyalty programs. The Miles and More changes announced this week are a great example of complicating a system rather than simplifying it.
PR: ViaSat-2 reaches orbital slot, begins data transmissions
Viasat is one step closer to bringing significantly more Ka-band capacity to the Americas. The new ViaSat-2 satellite successfully reached its orbital slot and is moving through the testing phase, with EIS still projected for February 2018.
Joon expands ahead of inaugural operations
Air France’s Joon subsidiary launches operations tomorrow. The company showed off its aircraft interiors today and announced new destinations for the not-quite-LCC and also not-quite-really-Millennial-targeted services.
PR: Bluebox, Virgin Atlantic Launch Fleet-Wide Accessible IFE Platform for Passengers with Sight Loss
Inflight entertainment is now more accessible for those with visual impairment thanks to Virgin Atlantic and Bluebox. The pair teamed up to develop and deliver a new IFE interface fleet-wide, designed to allow passengers with sight loss to interact with the system independently. It is a huge step forward in accommodation for an industry that is often aggressive in not making progress on such fronts.
Details Emerge on Lufthansa’s new Business Class Seat
Lufthansa released more details on its new Business Class seat launching on the 777X fleet in 2020, plus changes to the existing offering, starting in 2018.
American Airlines highlights Basic, Premium successes
Is Premium Economy or Basic Economy a bigger deal for American Airlines? The short answer is “yes” though President Robert Isom offers some interesting stats to consider about the profits the company is seeing from the two products today and where they are expected to go.