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Loyalty

JetBlue offers free TrueBlue Mosaic status, plus a year extension

14 May 2020 By Seth Miller 3 Comments

JetBlue Mosaic bag tag

JetBlue waited longer than most to announce plans for its TrueBlue loyalty program in the wake of the coronavirus groundings. But it appears the carrier used that time wisely. With its announcement today JetBlue draws on similar actions from many other carriers but pulls them together in a package that might deliver outsized value to its members.

This story is about: AAdvantage, Air Canada, Altitude, American Airlines, co-brand, cobrand, COVID-19, credit card, credit cards, elite status, frequent flier, frequent flyer, JetBlue, loyalty, Mosaic, Rapid Rewards, Southwest Airlines, TrueBlue Filed Under: Loyalty

Avianca declares bankruptcy, seeks protection in restructuring

11 May 2020 By Seth Miller 4 Comments

An Avianca A320; several are to be returned to lessors under the company's bankruptcy reorganization

Colombia’s Avianca became the latest and largest carrier to seek financial protections as the coronavirus pandemic stretches on, grounding airlines and flummoxing their balance sheets

This story is about: Avianca, bankruptcy, COVID-19, frequent flier, frequent flyer, loyalty Filed Under: Airplanes and Airports, Loyalty

American Airlines extends status, eases qualification

13 April 2020 By Seth Miller Leave a Comment

American Airlines AAdvantage members with elite status will hold on to those benefits for an additional year. The carrier announced that change today, along with easing the qualification standards for 2020 and a few other customer-friendly moves.

This story is about: American Airlines, Barclays, Citibank, co-brand, cobrand, COVID-19, credit card, credit cards, elite status, frequent flier, frequent flyer, loyalty Filed Under: Loyalty

Air Canada, Alaska Airlines extend elite status

7 April 2020 By Seth Miller 2 Comments

An Air Canada 787-9 departing Vancouver; image courtesy of the airline

Two more airlines announced elite status extensions this week, waiving the qualification requirements for the 2020 calendar year. Air Canada’s Altitude and Alaska Airlines’ MileagePlan members have another year at their existing tier without any additional flying required. There are a couple unique quirks from each program in how it will work.

This story is about: Aeroplan, Air Canada, Alaska Airlines, Altitude, COVID-19, elite status, frequent flier, frequent flyer, loyalty, MileagePlan Filed Under: Loyalty

Delta, United extend elite status by a year, adjust other benefits

6 April 2020 By Seth Miller 2 Comments

Frequent flyers at two of the world’s largest airlines received a  reprieve over the weekend. Delta Air Lines and United Airlines announced major changes to their loyalty program, extended previously earned elite status and other benefits. The moves are dramatic, affecting millions of program members. [A]s coronavirus continues to dramatically impact travel across the globe, […]

This story is about: ancillary, ancillary fees, ancillary revenue, co-brand, cobrand, COVID-19, credit card, credit cards, Delta Air Lines, elite status, frequent flier, frequent flyer, Lounge, lounges, loyalty, Medallion, MileagePlus, SkyMiles, subscription, United Airlines Filed Under: Loyalty

SkyMiles earn rates for LATAM flights now available

23 March 2020 By Seth Miller 2 Comments

A LATAM 787 (CC-BGD) at JFK. Image via Jason Rabinowitz https://twitter.com/airlineflyer

Looking to earn Delta SkyMiles on a LATAM-operated flight? The two carriers announced at the end of February that earning reciprocity would launch on 1 April 2020 but offered no other details. Now the earning chart is finally available.

This story is about: Delta Air Lines, elite status, frequent flier, frequent flyer, LATAM, Medallion, points, SkyMiles Filed Under: Loyalty

Alaska Airlines offers elite bonus earning in face of COVID-19 booking weakness

6 March 2020 By Seth Miller 5 Comments

Still traveling in the face of the global Coronavirus/COVID-19 outbreak? If you’re flying on Alaska Airlines those trips will now get you even closer to elite status in the carrier’s Mileage Plan frequent flyer program.

This story is about: Alaska Airlines, COVID-19, elite status, frequent flier, frequent flyer, loyalty Filed Under: Loyalty

American Airlines, Alaska Airlines team up for West Coast international alliance

13 February 2020 By Seth Miller 5 Comments

An Alaska Airlines 737 departs from the southern runway at LAX

American Airlines and Alaska Airlines are longtime partners. That relationship is set to get a lot deeper as the two establish a “west coast international alliance” with more long-haul lift coming.

This story is about: Alaska Airlines, American Airlines, Bangalore, BLR, frequent flier, frequent flyer, loyalty, oneworld, routes, SEA, Seattle, video Filed Under: Airplanes and Airports, Loyalty

American Airlines signs GOL as codeshare partner in South America, expands Miami service

4 February 2020 By Seth Miller 4 Comments

American Airlines and Brazil’s GOL will establish a reciprocal codeshare agreement and frequent flyer program partnership. The deal is expected to open 20 additional South American destinations to the AA network and deliver more that 30 US destinations to the GOL route map. As part of the move American also announced a dozen new flights at its Miami hub, the primary gateway to Latin America.

This story is about: American Airlines, Brazil, codeshare, Delta Air Lines, GOL, joint venture, LATAM, MIA, Miami, oneworld, routes Filed Under: Airplanes and Airports, Loyalty

Premium products, loyalty continue to drive Delta’s growth

14 January 2020 By Seth Miller Leave a Comment

lta Air Lines closed out 2019 much the way it started the year. Revenue is up and costs are mostly under control. Perhaps most important, however, is that the company is seeing gains in premium revenue and the SkyMiles loyalty program.

This story is about: business class, Delta Air Lines, Delta One, earnings call, first class, frequent flier, frequent flyer, fuel efficiency, loyalty, points, premium cabin, premium economy, Premium Select, upgrades Filed Under: Airplanes and Airports, Distribution, Loyalty, Seats & Cabin

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