The buffet is out while masks are in. Air Canada begins the reopening its Maple Leaf Lounges this week with a new set of rules and services for passengers.
Air Canada
Air Canada partners with celebrity chef Jérôme Ferrer for economy meals
As Air Canada brings back meals on board it is adding a bit of flair. On its longest intercontinental flights the meals for economy and premium economy passengers will now be designed by a celebrity chef.
July’s magic: The Weekly Wrap–3 July 2020
As the calendar rolled over to July the global aviation community saw significant wins. Borders reopened, airlines resumed or increased flight levels. And, perhaps most exciting, lounges are reopening, too. Get details on that and lots more in this edition of The Weekly Wrap
Air Canada brings back inflight meals, lounges, middle seat passengers
Travelers on Air Canada flights will soon have a few more of the creature comforts they’re used to when traveling. But they’ll also be sharing them with more creatures. The carrier joins a growing list of airlines halting the process of blocking middle seats.
Air Canada fights back on refund demands, disputes DOT authority
Facing dozens of customer complaints to the US Department of Transportation, Air Canada is fighting back. While the carrier has only filed one response publicly so far the contents suggest that passengers may well come up short in their efforts to get their money back. Not only does the airline intend to not provide refunds to passengers on flights it canceled, but it now also suggests that the DOT should not and can not regulate such policies.
Air Canada launches half-priced Aeroplan rewards in North America
Air Canada is ready to start pulling more passengers out of their homes and back to the skies. The carrier announced a half-price sale for its Aeroplan loyalty program members today to help drive those bookings. The sale is a cap stone to a strong earnings promotion effort the company ran in recent weeks.
Jilted travelers get aggressive in seeking airline refund enforcement from the DOT
Do the rules even matter when there is no enforcement action? For many travelers the answer appears to be a resounding “no” as they seek refunds from flights cancelled over the past few months. A few are now pursuing alternate channels, however, and starting to see some wins.
Air Canada launches all-premium service on key routes
Air Canada is bringing premium seats on two key business markets, reducing passenger density on board as it slowly increases service levels.
JetBlue offers free TrueBlue Mosaic status, plus a year extension
JetBlue waited longer than most to announce plans for its TrueBlue loyalty program in the wake of the coronavirus groundings. But it appears the carrier used that time wisely. With its announcement today JetBlue draws on similar actions from many other carriers but pulls them together in a package that might deliver outsized value to its members.
Temperature scans in, 767s out for Air Canada, Rouge
Air Canada will be the first airline in the Americas to require temperature screening of passengers prior to travel. The carrier will also retire 79 of its oldest planes, clipping the wings of its Rouge LCC arm.