Hot food is back for economy class passengers on Alaska Airlines. The carrier’s pre-order meal program now offers hot meals for purchase on (nearly) all flights over 1,100 miles.
ancillary fees
Frontier rebundles, shifts to (slightly) more passenger-friendly processes
The era of drip pricing through the booking process is (mostly) over at Frontier, thanks to a new approach to amenity bundling.
Spirit Airlines pitches premium passenger push in product revamp
Come next month Spirit Airlines expects significant changes to its guest experience, including a stronger focus on more premium passengers.
Saving on Allegiant’s optional fees can come with a cost
Want to save a bit of cash when flying Allegiant? It is possible, thanks to a quirky tax play the airline makes. But it is not without risk of actually paying more for the trip. Ask me how I know.
Breeze launches "No Flex" basic economy fares
Breeze Airways is still a “Nice” airline, but the carrier now has a not-so-nice fare option.
Frontier’s UpFront Plus brings EuroBiz to North America
Blocking the middle seat in a row is a staple of the European business class travel market. Now a similar offering will fly in North America, as Frontier Airlines introduces UpFront Plus.
American limits loyalty earning options
American Airlines says it wants to make it “more convenient for customers to enjoy the value and magic of travel,” but that’s not at all what the upcoming AAdvantage changes will do.
Less Artificial, more Intelligence, please!
Even as airlines invest in so-called artificial intelligence-powered systems, they continue to demonstrate the troubles they have with implementing seemingly simple intelligence for their offerings
Mixed ancillary messages from Allegiant in Q3 results
Total average fare increased for Allegiant in Q3 2023, but, similar to its ULCC competitors in the US market, the breakdown of those fares shifted. And it is not all good news.
Consumers really do pay to be loyal, and that’s good for them
Not only are customers who buy an elite status match good for airline and hotel loyalty programs, they’re likely more profitable by many metrics than those who the programs previously attracted through free match or challenge programs.