The beginnings of Project Sunrise and extra leg room for the Kiwis. Plus more wifi (maybe) coming in China and another loyalty top tier moves further away.
Get these stories and more in this week’s PaxEx Update.
The Business of Passenger Experience

During the summer of 2019 JetBlue experimented with a new catering process that shifted the cart loads and allowed the company to restock planes less frequently. With nearly 120 test flights complete the company is declaring victory and moving forward with the plan. Before the end of the year expect to see catering trucks visit some JetBlue planes half as often. The news was confirmed by VP Inflight Ed Baklor in an internal video message shared with flight attendants this week.