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JetBlue

JetBlue confirms network shift to the east, cuts at Long Beach, closing Oakland

16 January 2020 By Seth Miller 6 Comments

JetBlue's new A321neo, named David Neeleman, at the gate in Fort Lauderdale

JetBlue will cut its Long Beach focus city to just 15 flights a day. The move, first tipped last night, is the latest in a shift of the airline’s resources away from the west coast as it optimizes the route network and pushes for greater profitability.

This story is about: A321neo, Airbus, JetBlue, LGB, Long Beach, OAK, Oakland, routes Filed Under: Airplanes and Airports

JetBlue increases baggage and change fees

16 January 2020 By Seth Miller 7 Comments

Passengers are expected to tag their own bags at many JetBlue airport lobbies. And now also pay more for that privilege.

Raising fares is relatively hard for airlines. Raising fees, on the other hand, tends to work out reasonably well. JetBlue is about to find out just how well as it increases fees for checked baggage and phone-based customer support.

This story is about: ancillary, ancillary fees, ancillary revenue, checked baggage, fees, JetBlue, TrueBlue Filed Under: Ground Services

Shake-up expected for JetBlue’s Long Beach Focus City

15 January 2020 By Seth Miller 36 Comments

A JetBlue A320 parked at the gate in Long Beach

JetBlue’s struggles at its Long Beach focus city are no secret. Has the time finally come to end that experiment??

This story is about: hub, JetBlue, LGB, Long Beach, routes Filed Under: Airplanes and Airports

JetBlue goes green with carbon offsets, sustainable fuel deal

6 January 2020 By Seth Miller Leave a Comment

JetBlue's new A321neo, named David Neeleman, at the gate in Fort Lauderdale

JetBlue passengers flying on domestic routes will not have to choose whether they want to purchase carbon offset credits or not going forward. The carrier announced today that it would take on that burden beginning in July 2020. The carrier will also ramp up the use of sustainable aviation fuel (SAF) from the middle of the year, beginning with flights departing San Francisco.

This story is about: Air France, British Airways, Carbon Offset, Flyskagm, JetBlue, SAF, San Francisco, SFO, sustainable aviation fuel Filed Under: Airplanes and Airports

JetBlue boosts Boston-LaGuardia Shuttle to 10x daily

11 December 2019 By Seth Miller Leave a Comment

More thant three years after launching a “Shuttle” service between Boston and LaGuardia JetBlue is finally getting serious about the operation, increasing to 10x daily flights each way starting in Spring 2020.

This story is about: BOS, Boston, JetBlue, LaGuardia, LGA, New York City, routes, Shuttle Filed Under: Airplanes and Airports

JetBlue wants to give United Airlines its Mexico City slots, if the DoT will let it

2 December 2019 By Seth Miller Leave a Comment

Inside the Mexico City Airport by TravelingOtter (via CC BY-SA/Flickr) https://www.flickr.com/photos/travelingotter/2519650522/

Why does JetBlue care what happens to its slots in Mexico City as it pulls out of that market next month? Turns out competition among airlines is a good thing, and the carrier just might have its eye on another prize some 5,500 miles away.

This story is about: Aeromexico, antitrust imunity, ATI, Delta Air Lines, Department of Transportation, DoT, Heathrow, JetBlue, joint venture, JV, London, MEX, Mexico City, slots, United Airlines Filed Under: Airplanes and Airports

Introducing Blue Basic: JetBlue’s new, most limited fare option

12 November 2019 By Seth Miller 4 Comments

Plenty of legroom and arm rests that get out of the way!

JetBlue’s Blue Basic fare is now for real. The basic economy offering limits flexibility, effectively introducing a fare hike. And the overall reshuffling of fare families brings a couple surprising adjustments to the company’s offerings.

This story is about: ancillary, ancillary fees, ancillary revenue, basic economy, Blue Basic, checked baggage, distribution, economy class, fees, JetBlue Filed Under: Distribution

JetBlue boosts inflight entertainment content with new partners

7 November 2019 By Seth Miller 2 Comments

Putting big, bright new HD screens in the seatback is good for passengers. Dramatically increasing the content on those screens is even better. JetBlue passengers should be very happy now based on new partnerships announced this week with Showtime, Spotify, INSCAPE, and PressReader.

This story is about: embedded IFE, Fly-Fi, FlyFi, IFC, IFE, IFEC, in flight, in-flight connectivity, in-flight entertainment, in-flight internet, inflight connectivity, inflight entertainment, JetBlue, Netflix, Streaming IFE Filed Under: IFEC

Does hourly service a shuttle make??

31 October 2019 By Seth Miller Leave a Comment

What does it take to claim a “Shuttle” service between two airports? Is it hourly service throughout the day? Is it more flexible fees and policies? Is it improved catering on board? For United Airlines and the new “shuttle-like” service between Newark and Washington’s Reagan National Airport (DCA) the answer might surprise you.

This story is about: American Airlines, Bombardier, CRJ550, DCA, Delta Air Lines, E175, Embraer, EWR, JetBlue, Newark, routes, Shuttle, UAMedia2019, United Airlines, Washington DC Filed Under: Airplanes and Airports

JetBlue adds support chat to mobile apps

29 October 2019 By Seth Miller Leave a Comment

Need to get in touch with JetBlue’s customer service team? Skip the phone call and open the airline’s app. Thanks to its partnership with customer service technology company Gladly, JetBlue now offers a fully integrated support chat option in its iOS mobile application. Android integration will go live in the coming weeks.

This story is about: chat, customer service, Gladly, JetBlue, JetBlue Technology Ventures, mobile, mobile applications Filed Under: Ground Services

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