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lounges

Southwest Brings FAA into San Antonio Terminal Fight

21 March 2025 By Seth Miller Leave a Comment

radome atop a Southwest plane

Southwest’s fight at San Antonio escalated this week, with the carrier filing an official Complaint with the FAA about terminal reconstruction and gate allocations.

This story is about: FAA, Federal Aviation Administration, lawsuit, Lounge, lounges, San Antonio, SAT, Southwest Airlines, terminal, terminals Filed Under: Airplanes and Airports

British Airways opens revamped lounge in Seattle

21 February 2025 By Seth Miller Leave a Comment

The new self-serve buffet area, and plenty of seating, at British AIrways' Seattle lounge (image via British Airways)

The British Airways lounge in Seattle is open once again, following an extensive refurbishment.

This story is about: British Airways, Calum Laming, elite status, frequent flier, frequent flyer, Lounge, lounges, SEA, Seattle Filed Under: Ground Services

JetBlue’s Premium Credit Card is Here

29 January 2025 By Seth Miller Leave a Comment

Silver and grey credit card with jetBlue on it.

The easiest way to access JetBlue’s planned lounges in Boston and New York City (JFK) will be via the carrier’s newly announced premium credit card, issued in partnership with Barclays US. But is it worth the $499 annual fee?

This story is about: ancillary, ancillary fees, ancillary revenue, Barclays, cobrand, credit card, credit cards, elite status, frequent flier, frequent flyer, Global Entry, JetBlue, Lounge, lounges, loyalty, Mosaic, Paisly, PreCheck, Priority Pass Filed Under: Ground Services, Loyalty

JetBlue launches lounges in premium push

19 September 2024 By Seth Miller Leave a Comment

Sleep time in the new Mint Suites should be plenty comfortable

JetBlue spent the better part of the past decade arguing its on-board premium experience was so good it made travelers forget about the lack of a lounge on the ground. That changes late next year.

This story is about: BOS, Boston, business class, co-brand, cobrand, credit card, credit cards, elite status, frequent flier, frequent flyer, JetBlue, JFK Airport, Lounge, lounges, Marty St. George, Mint, Mosaic, New York City, TATL, transatlantic Filed Under: Ground Services, Loyalty

Delta softens the blow for Medallion, SkyClub changes

18 October 2023 By Seth Miller 2 Comments

Inside the new Delta SkyClub lounge at Newark Terminal A

As promised by CEO Ed Bastian, Delta is adjusting the SkyMiles and SkyClub changes it announced just four weeks ago. The revised rules lower the spend requirements and boost long-term loyalty value, among other updates.

This story is about: Delta Air Lines, Ed Bastian, elite status, frequent flier, frequent flyer, Lounge, lounges, loyalty, Medallion, SkyClub, SkyMiles Filed Under: Loyalty

Delta’s SkyMiles shakeup hits Medallion status, SkyClub access rules

14 September 2023 By Seth Miller 2 Comments

Inside the new Delta SkyClub lounge at Newark Terminal A

Is the updated Delta SkyMiles program actually a simplified scheme for earning status? That’s debatable. But at least the company didn’t call it enhanced this time.

This story is about: AAdvantage, American Airlines, American Express, co-brand, cobrand, credit card, credit cards, Delta Air Lines, elite status, frequent flier, frequent flyer, Lounge, lounges, Medallion, SkyClub, SkyMiles Filed Under: Loyalty

WestJet mostly delivers a mostly premium experience from Schiphol

16 May 2023 By Jeremy Dwyer-Lindgren Leave a Comment

WestJet often offers affordable one way premium fares. But does the product measure up to the price??

This story is about: AMS, Amsterdam, business class, Collins Aerospace, IFE, IFEC, in flight, in-flight connectivity, in-flight entertainment, in-flight internet, in-flight wifi, inflight connectivity, inflight entertainment, inflight wifi, lie-flat beds, lounges, premium cabin, Schiphol, Super Diamond, trip report, WestJet Filed Under: Ground Services, IFEC, Product Reviews, Seats & Cabin

Virgin Atlantic is now a part of SkyTeam

2 March 2023 By Seth Miller Leave a Comment

Virgin Atlantic officially joins the SkyTeam alliance today, just five months after announcing its intention to affiliate with the group.

This story is about: Air France, alliances, China Eastern, elite status, frequent flier, frequent flyer, ITA, joint venture, KLM, LHR, London, Lounge, lounges, loyalty, premium cabin, SkyTeam, Upper Class, Virgin Atlantic Filed Under: Loyalty

SkyMiles Loyalty: Measured in Credit Cards

30 November 2022 By Seth Miller 6 Comments

Delta's newest A321neo fleet offers a peek into the future of IFE for many other planes in the fleet

It is no secret that US airline loyalty programs drive the bulk of their profits from co-brand credit card relationships. And with Delta Air Lines’ latest decision to remove a key SkyTeam benefit from its members, the program’s transition to a credit card loyalty offering is arguably complete.

This story is about: ancillary revenue, co-brand, cobrand, Delta Air Lines, elite status, frequent flier, frequent flyer, Lounge, lounges, SkyClub, SkyMiles, SkyTeam Filed Under: Loyalty

easyJet adds lounge access to some FLEXIfares

2 September 2022 By Seth Miller Leave a Comment

Minimal easyJet branding visible in the company's new lounge at Gatwick, launched in partnership with No1 Lounges

Some easyJet travelers now can access the lounge at Gatwick for free prior to their trip. The trial program for FLEXIfare customers runs for the next three months.

This story is about: EasyJet, Gatwick, LCC, LCCs, LGW, Lounge, lounges, Low Cost Carriers, No1 Lounge Filed Under: Ground Services

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