Air Canada Aeroplan members flying across North America, Mexico, and the Caribbean can now get online for free in flight. I got to test the system before the offical go-live date hit.
Norman Haughton
Under the Radome: Talking Fast & Free Wi-Fi with Air Canada’s Norman Haughton
Developing new offerings is a delicate balance of concepts and planning, pressed against the reality of passenger behavior. Air Canada took a hybrid approach to build its new IFE/C plan.
Air Canada Wi-Fi Going Fast and Free Fleet-wide (even some Q400s!)
Inflight internet service on Air Canada is getting an upgrade. The carrier will shift from free texting on its flights to fast, free, streaming-quality Wi-Fi from May 2025.
Air Canada pushes content range in major IFE update
Air Canada plans a major boost to its inflight entertainment catalog starting this month, with more than 1,000 movies on board its aircraft.
Air Canada’s 737 MAX fleet is (finally starting to get) online
It has been a long and winding road, but the first Air Canada 737 MAX plane with an active inflight internet solution is now in service.
Beyond the bytes: Partnerships pushing product progress
Air Canada’s newly expanded relationship with Intelsat shows off the power of jointly developing not just a bandwidth map, but partnering on how that service is delivered, to the airline and to passengers on board.
Seeking understanding in the IFC world
No one likes to admit it, but every now and then a deal signed to deliver services for an airline turns sour. But those failures are also typically managed privately, and with minimal sniping between parties. When that veil of propriety is pierced, however, things get interesting in a hurry.
Air Canada plans more free Wi-Fi with regional jet upgrades
Free Wi-Fi is coming to Air Canada’s region jet fleet. And, unlike the messaging solution recently announced for the mainline flight, this service will be open for browsing, streaming, and more.
Air Canada adds live television on board
Live news and sports is now flying on Air Canada. The carrier is adding six channels of Canadian television, in English and French, to its inflight entertainment package, powered by Panasonic Avionics and Intelsat 2Ku.
Can inflight Wi-Fi ever be profitable?
Airlines should not expect their inflight connectivity solutions to be profitable. At least not directly so. And Air Canada seems OK with that situation, finding other ways to justify the proposition.