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Norman Haughton

Air Canada’s Free Wi-Fi Goes Live, Boosts Performance

1 May 2025 By Seth Miller 2 Comments

The Gilat Sidewinder terminal sits atop the CRJ900 with a low profile, reducing drag impact

Air Canada Aeroplan members flying across North America, Mexico, and the Caribbean can now get online for free in flight. I got to test the system before the offical go-live date hit.

This story is about: Aeroplan, Air Canada, electronically steered antenna, electronically steered phased array, ESA, frequent flier, frequent flyer, GEO, Gilat, IFC, IFEC, in flight, in-flight connectivity, in-flight internet, in-flight wifi, inflight connectivity, inflight wifi, Intelsat, LEO, Low Earth Orbit, loyalty, Mark Nasr, multi-orbit, Norman Haughton, Starlink, Stellar Blu, wifi Filed Under: IFEC

Under the Radome: Talking Fast & Free Wi-Fi with Air Canada’s Norman Haughton

13 December 2024 By Seth Miller Leave a Comment

An Air Canada Q400 on the ground

Developing new offerings is a delicate balance of concepts and planning, pressed against the reality of passenger behavior. Air Canada took a hybrid approach to build its new IFE/C plan.

This story is about: 2Ku, Air Canada, Dash 8-400, de Havilland, embedded IFE, Hughes, IFC, IFE, IFEC, in flight, in-flight connectivity, in-flight entertainment, in-flight internet, in-flight wifi, inflight connectivity, inflight entertainment, inflight wifi, Intelsat, LEO, Low Earth Orbit, Norman Haughton, OneWeb, Q400, SpaceX, Starlink, wifi Filed Under: IFEC, PremCat

Air Canada Wi-Fi Going Fast and Free Fleet-wide (even some Q400s!)

12 December 2024 By Seth Miller 1 Comment

Air Canada's 737 MAX in flight; soon to be fitted with Intelsat's 2Ku inflight internet solution

Inflight internet service on Air Canada is getting an upgrade. The carrier will shift from free texting on its flights to fast, free, streaming-quality Wi-Fi from May 2025.

This story is about: 2Ku, Air Canada, IFC, IFEC, in flight, in-flight connectivity, in-flight internet, in-flight wifi, inflight connectivity, inflight wifi, Intelsat, Mark Nasr, Norman Haughton Filed Under: IFEC

Air Canada pushes content range in major IFE update

5 September 2024 By Seth Miller Leave a Comment

An Air Canada 787-9 departing Vancouver; image courtesy of the airline

Air Canada plans a major boost to its inflight entertainment catalog starting this month, with more than 1,000 movies on board its aircraft.

This story is about: Air Canada, Anuvu, Cocomelon, Content Service Provider, Estibaliz Asiain, IFE, IFEC, in flight, in-flight entertainment, inflight entertainment, Moonbug, Norman Haughton, Shermaroo Contentino, Skeye Filed Under: IFEC

Air Canada’s 737 MAX fleet is (finally starting to get) online

4 October 2023 By Seth Miller Leave a Comment

Air Canada's 737 MAX in flight; soon to be fitted with Intelsat's 2Ku inflight internet solution

It has been a long and winding road, but the first Air Canada 737 MAX plane with an active inflight internet solution is now in service.

This story is about: 2Ku, 737 MAX, Air Canada, Dave Bijur, IFC, IFEC, in flight, in-flight connectivity, in-flight internet, in-flight wifi, inflight connectivity, inflight wifi, Intelsat, live television, live tv, Norman Haughton, Thales, Thales Inflyt, WAF23, World Aviation Festival Filed Under: IFEC, PremCat

Beyond the bytes: Partnerships pushing product progress

11 September 2023 By Seth Miller Leave a Comment

An Air Canada ERJ175, soon to be fitted with better Wi-Fi, and fully free for passengers.

Air Canada’s newly expanded relationship with Intelsat shows off the power of jointly developing not just a bandwidth map, but partnering on how that service is delivered, to the airline and to passengers on board.

This story is about: 737 MAX, Air Canada, air-to-ground, ATG, CRJ900, Dave Bijur, E175, IFC, IFEC, in flight, in-flight connectivity, in-flight internet, in-flight wifi, inflight connectivity, inflight wifi, Intelsat, Ku-band, Mark Nasr, Norman Haughton, OneWeb, portal, regional jet, Satellite Filed Under: IFEC, PremCat

Seeking understanding in the IFC world

6 July 2023 By Seth Miller Leave a Comment

WiFi sign on the passenger service unit in an airplane cabin

No one likes to admit it, but every now and then a deal signed to deliver services for an airline turns sour. But those failures are also typically managed privately, and with minimal sniping between parties. When that veil of propriety is pierced, however, things get interesting in a hurry.

This story is about: 2Ku, Aeroplan, Air Canada, Aircraft Interiors Expo, AIX, AIX23, Anuvu, embedded IFE, Global Eagle, IFC, IFE, IFEC, in-flight connectivity, in-flight internet, in-flight wifi, inflight connectivity, inflight entertainment, Intelsat, Ku3030, Norman Haughton, PAC, Panasonic, Panasonic Avionics, Panasonic Avionics Corporation, portal, Qatar Airways, Southwest Airlines, Stellar Blu, Thales, Thales FlytLIVE, Thales Inflyt, ThinKom, TK Kallenbach Filed Under: IFEC, PremCat

Air Canada plans more free Wi-Fi with regional jet upgrades

6 June 2023 By Seth Miller 1 Comment

An Air Canada ERJ175, soon to be fitted with better Wi-Fi, and fully free for passengers.

Free Wi-Fi is coming to Air Canada’s region jet fleet. And, unlike the messaging solution recently announced for the mainline flight, this service will be open for browsing, streaming, and more.

This story is about: Air Canada, Aircraft Interiors Expo, AIX, AIX23, embedded IFE, IFC, IFE, IFEC, in-flight connectivity, in-flight internet, in-flight wifi, inflight connectivity, inflight entertainment, Intelsat, Norman Haughton Filed Under: IFEC, PremCat

Air Canada adds live television on board

21 November 2022 By Seth Miller 1 Comment

Live news and sports is now flying on Air Canada. The carrier is adding six channels of Canadian television, in English and French, to its inflight entertainment package, powered by Panasonic Avionics and Intelsat 2Ku.

This story is about: Air Canada, embedded IFE, IFC, IFE, IFEC, in-flight connectivity, inflight connectivity, inflight entertainment, John Moody, live television, live tv, Norman Haughton, PAC, Panasonic, Panasonic Avionics, Panasonic Avionics Corporation Filed Under: IFEC

Can inflight Wi-Fi ever be profitable?

11 October 2022 By Seth Miller 5 Comments

An Air Canada A220-300 with the 2Ku antenna installed. (Image via Air Canada)

Airlines should not expect their inflight connectivity solutions to be profitable. At least not directly so. And Air Canada seems OK with that situation, finding other ways to justify the proposition.

This story is about: Aeroplan, Air Canada, AirFi, AirFi LEO, AS-IP Tech, co-brand, cobrand, credit card, credit cards, elite status, fflya, frequent flier, frequent flyer, IFC, IFEC, in flight, in-flight connectivity, in-flight internet, in-flight wifi, inflight connectivity, inflight wifi, loyalty, Norman Haughton, WAF22, World Aviation Festival Filed Under: IFEC, Loyalty, PremCat

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