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Seth Miller

Norwegian’s Russian dalliance could open new Asian markets thanks to the SSJ100

30 October 2019 By Seth Miller 6 Comments

The SSJ100 on display at the Farnborough International Airshow in 2016

It is no secret that Norwegian wants access to fly across northern Russia. The trans-Siberian routes open up opportunities in North Asia, including Japan, China and Korea. And the Russians know this. The country is a notoriously tough negotiator when it comes to gaining access to those routes. Some might even claim extortionate. Oh, and the country has a maligned small airplane that it would like to see selling better, perhaps flying more outside of its home carriers. What are the odds??

This story is about: A220, Airbus, ARJ21, ARJ21-700, Boeing, Bombardier, CityJet, CSeries, Embraer, interjet, Norwegian, Norwegian Argentina, S7, SSJ100, Sukhoi Filed Under: Airplanes and Airports

IndiGo signs for 300 more A320neo aircraft

30 October 2019 By Seth Miller Leave a Comment

India’s largest domestic carrier plans to continue it meteoric growth pace. The carrier announced an order for 300 more A320neo family aircraft. This latest order contains a mix of A320neo, A321neo and A321XLR planes. With the new order the carrier’s total book with Airbus reaches 730 frames.

This story is about: A320neo, A321neo, A321XLR, Airbus, EasyJet, India, IndiGo, Southwest Airlines Filed Under: Airplanes and Airports

Some thoughts on Muilenburg’s testimony about the 737 MAX crash

29 October 2019 By Seth Miller 2 Comments

What can we gather from more than three hours of testimony by Boeing executives and government safety officials before the US Senate Commerce Committee today? Mostly that the format is terrible for getting real answers to the critical questions surrounding the 737MAX crashes, subsequent grounding and potential, eventual return to service. Still, a few interesting bits bubbled up through the testimony.

This story is about: 737 MAX, 737MAX, Boeing, Congress, DOJ, DoT, grounding, MCAS Filed Under: OpEd

Eutelsat plans more Ku-band capacity; Gogo signs on for increased service

29 October 2019 By Seth Miller Leave a Comment

More Ku-band capacity is coming on line over Europe, the North Atlantic and Middle East in 2022. Eutelsat will launch 10B, a replacement for its existing 10A satellite, delivering a significant boost to capacity. Gogo is a committed customer for the new satellite and others are also in the wings.

This story is about: Eutelsat, Eutelsat 10B, Global Eagle, gogo, HTS, IFC, IFEC, in-flight connectivity, in-flight internet, inflight connectivity, Ku, Ku-band, Panasonic, Panasonic Avionics, Panasonic Avionics Corporation, PaxEx, wifi Filed Under: IFEC

JetBlue adds support chat to mobile apps

29 October 2019 By Seth Miller Leave a Comment

Need to get in touch with JetBlue’s customer service team? Skip the phone call and open the airline’s app. Thanks to its partnership with customer service technology company Gladly, JetBlue now offers a fully integrated support chat option in its iOS mobile application. Android integration will go live in the coming weeks.

This story is about: chat, customer service, Gladly, JetBlue, JetBlue Technology Ventures, mobile, mobile applications Filed Under: Ground Services

United Airlines’ 50-seat RJ refresh will not include IFE/C…Yet!

29 October 2019 By Seth Miller 1 Comment

United's Chief Customer Officer Toby Enqvist presents details of the company's planned EMB-145 revamp

With the United Express ERJ-145 slated for a full interiors refresh starting in early 2020 is now time for entertainment and wifi to also take flight on the company’s smallest jets? It seems likely, even if that bit was not supposed to be public just yet.

This story is about: air-to-ground, ATG, ATG4, gogo, IFC, IFE, IFEC, in flight, in-flight connectivity, in-flight entertainment, in-flight internet, in-seat power, inflight connectivity, inflight entertainment, PaxEx, regional jet, seats, SmartSky, SmartSky LTE, Streaming IFE, UAMedia2019, wifi Filed Under: IFEC, PremCat

WOW Air II pivots to cargo

29 October 2019 By Seth Miller 3 Comments

A WOW Air A321 on the ground in Keflavik in January 2019

Want to fly on the relaunched WOW Air? Better grow gills. And be dead. The company now expects to relaunch as a cargo operator rather than a passenger carrier, assuming it ever gets off the ground at all.

This story is about: cargo, Iceland, WOW, WOW Air Filed Under: Airplanes and Airports

American Airlines adds a pair of New Zealand routes for next Winter

28 October 2019 By Seth Miller 1 Comment

In October 2006 Air New Zealand dropped its service from Christchurch to Los Angeles, continuing to London, removing the only non-stop connection between New Zealand’s South Island and the USA. In October 2020 that link will be restored by American Airlines. Service between the US and New Zealand is booming.

This story is about: AKL, American Airlines, antitrust imunity, ATI, Auckland, CHC, Christchurch, Dallas, DFW, joint venture, JV, LAX, Los Angeles, Qantas, routes Filed Under: Airplanes and Airports

ATPCO boosts rich data distribution with Amadeus, Sabre deals

28 October 2019 By Seth Miller Leave a Comment

The Next Generation Storefront - including the Routehappy Rich Content - will change the way travelers shop for airfares

The online flight shopping experience is about to become a far richer experience. Amadeus and Sabre, two of the largest distribution platforms, will soon have the ability to include far more details about the inflight travel experience and amenities for travelers, helping to shift away from price and schedule as the dominant comparison metrics.

This story is about: Amadeus, ATPCO, distribution, online travel agency, OTAs, Routehappy, Sabre Filed Under: Distribution

Vueling gets online with Inmarsat’s EAN connectivity

28 October 2019 By Seth Miller Leave a Comment

Flying an LCC in Europe no longer means being disconnected while in the sky. IAG’s Vueling operation soft-launched inflight wifi connectivity delivered via the European Aviation Network (EAN), powered by Inmarsat and Deutsche Telekom, on five of its aircraft earlier this month. Vueling is the third EAN airline and the first LCC with the service.

This story is about: British Airways, Deutsche Telekom, EAN, European Aviation Network, IAG, Iberia, in flight, in-flight connectivity, in-flight internet, inflight connectivity, Inmarsat, International Airline Group, Ka, Ka-band, Ka-SAT, LiveTV, PaxEx, Thales, Thales Inflyt, Vueling, wifi Filed Under: IFEC

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