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The Business of Passenger Experience

IFEC

PaxEx Premium: Challenged to the core

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It was supposed to be a massive shift of market share in the inflight connectivity world. Former Panasonic Avionics executive David Bruner claimed significant numbers of Southwest Airlines aircraft would see the Global Eagle kit uninstalled, replaced with PAC's solution, along with the ongoing line-fit deliveries. Instead Global Eagle is replacing PAC on the small number of 737s that were installed. And that might not even be the largest challenge Panasonic faces today.

In the couple months since PAC's partnership announcement with Inmarsat the company has pushed a two pronged approach to its future business. One one side sits the core competencies of its inflight entertainment business. On the other, driven by many of the new faces in the company's leadership, comes a shift towards a services operation. Both sides face challenges.

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Shipping ATG out to sea

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Air-to-ground connectivity networks do not work over water. The word ground is right there in the name. Not ocean, not sea. Ground. And yet, Deutsche Telekom has its eyes on changing the rules of ATG networking, bringing the technology to some overwater flights to further support Inmarsat’s European Aviation Network (EAN) operations. The idea might not be as crazy as it sounds.

Seeking ThinAir: The search continues

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A couple weeks ago hopes were high for a new antenna system in flight testing. That dream appears to have come back down to earth as Spirit Airlines’ first A321 with the Thales FlytLive kit installed reentered flight services this week.

PaxEx Premium: Shipping ATG out to sea

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Air-to-ground connectivity networks do not work over water. The word ground is right there in the name. Not ocean, not sea. Ground. And yet, Deutsche Telekom has its eyes on changing the rules of ATG networking, bringing the technology to some overwater flights to further support Inmarsat's European Aviation Network (EAN) operations. The idea might not be as crazy as it sounds.

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Digging in to Global Connectivity Revenues

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A pair of recent earnings reports left open questions about just how many aircraft are generating how much inflight connectivity revenue. Both Gogo and Inmarsat clarified those positions, providing better context around their numbers.

digEcor gets embedded in the retrofit market

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Previously known for its tablet-based IFE offerings, inflight entertainment provider digEcor announced its first embedded aircraft systems retrofit this week. The company partnered with Jamco Aero Design and Engineering (JADE) to announce a deal for installation of digEcor’s Passenger Services Solution on Boeing 777 aircraft. This is the first step of a much larger journey for digEcor.